00;00;09;00 – 00;00;33;59
Unknown
And we are live. Hello, everybody. Welcome, everybody. Yeah. Good to be here with you, Kelsey. So we were as people start streaming in here, I recognize some names. There are some I do not recognize, but, as we like to do, let’s start by throwing in the chat where you are joining from.

00;00;33;59 – 00;00;58;12
Unknown
It’s always great to see where people are joining us from on these on these webinars. But, yeah, this is going to be a different one if, there’s a lot of interest, a lot of, a lot of, sign ups for this one. I think people are here to stump you. Kelsey. Oh, boy. no pressure on the brains behind the brand.

00;00;58;17 – 00;01;19;47
Unknown
so. Yeah, this is different than we’ve ever done before. So we are doing, a bit of, well, a bunch of Q&A. We are giving, just some very brief highlights of some of the latest features that have just been released and the latest version of Pro Shop, and we are giving some sneak peeks into things that will be coming up later this year.

00;01;19;52 – 00;01;59;53
Unknown
so, thank you everybody. David. Ontario, Canada, a and Nick. Nick. Nicholasville, Kentucky. Georgia. Jacksonville Costa mesa Bellingham. Southern Oklahoma. Cajun country Haiti. Good to see you here. All right. Well, let me start. I am not sharing my screen yet. Let me go ahead and do that. And, we will get into it here. So all right, we’re going to give just for those that don’t, don’t know Kelsey or I don’t know the background, we’re going to give a little bit of background on where we got here, why we’re even possibly qualified to answer some questions about managing shops.

00;01;59;53 – 00;02;23;32
Unknown
And, hopefully that’ll give some context into where we have come from. And then we’ll get into the new features and then the Q and A, the stump question we did and excuse me, we did ask folks to submit questions in advance. If you registered for this, you got the link to submit some questions. We have a bunch of them we’re going to go through if we have time.

00;02;23;32 – 00;02;48;39
Unknown
Hopefully. And we get we breeze through those. We’ll have time for live Q&A. so there is of course, the Q&A tool right here on the zoom webinar. so if you do have questions that come up, please put them in the Q&A. They’re much easier to track than straight in the chat itself. and hopefully again, we will have time to get through the ones that people have already submitted and get to your live ones.

00;02;48;39 – 00;03;22;19
Unknown
So. All right, let’s get going here. I, we always like to start these with our mission statement. we deliver powerful manufacturing software by deeply understanding our clients challenges in order to meaningfully improve their businesses and, in turn, their communities, your communities. So hopefully, we can share today some things that, that help, convey that we do understand your businesses and showing some features and new things that will meaningfully improve your businesses.

00;03;22;19 – 00;03;50;23
Unknown
I know there’s some really cool stuff that people have been asking for and wanting, and, we’re excited to be able to show those today. So here’s the agenda. We’re going to talk about a little bit of our journey where we got here today, very quickly. And then we’ll talk about some existing features that are just released and released 5.2.2, and then coming up with new stuff and then getting into our insights and questions, and then I keep forgetting this.

00;03;50;23 – 00;04;22;39
Unknown
We are doing a NASCAR, VIP pass giveaway. so three people have been chosen from the registrants, to go to, I think, the Kentucky NASCAR race. We just had some clients this past weekend, go to the one in Indianapolis and have just a fantastic time. So, it’s great that we have that relationship with Roush Yates and get those VIP passes so people can go hang out in the pits, talk to drivers and pit people and, and, learn all about learn about that, enjoy a weekend.

00;04;22;44 – 00;04;52;27
Unknown
All right. Let’s talk a little bit about the background again for those really that don’t know us, those that are clients on the webinar, you guys probably know this all too well, but Kelsey and I first met, in college, along with the other folks that were for one of the original founders of Pro CNC and this program that we met at was run by Kelsey’s uncle, doctor Mike Seale, who is unfortunately no longer with us, but, an incredible man.

00;04;52;32 – 00;05;14;54
Unknown
And, he led this program called the Vehicle Research Institute, and we got to design and build race cars for college. And they had a few horses. We had what, a, an old masak lathe actually was pretty new at the time, wasn’t it? Kelsey? Yeah. Brand new. Yeah. Brand new. Basic lathe. So we we made all the parts for these cars.

00;05;14;59 – 00;05;41;25
Unknown
Absolutely fell in love with machining. Really loved working together. It was a great bonding experience. And we decided to start a machine shop right out of college. So this is the crew that, all looking very young and fresh faced. and I was I was realizing, Kelsey, that today, more than 30 years. Well, I guess since we originally met, but, yeah, 27 years later, after the start started this business.

00;05;41;30 – 00;06;04;30
Unknown
you know, five of the six of us are still either working in the business or shareholders in the business. And, and the last one still is a good friend today, get to see him on occasion. But that crew has been pretty tight for a long, long time. So. Yeah, amazing. 27 years of, you know, all still in the business in some way usually.

00;06;04;41 – 00;06;31;12
Unknown
Well, almost all. Yeah. So we lived and breathed it for a long time. Kelsey started creating some, amazing spreadsheets. You’ll see a picture of one of those in a second here. but, yeah, this is the first shop. there’s that’s when we had our second machine. has via four is what we started with, and then we got by two, and you can see the jet bandsaw and the old lathe in the middle, in the back.

00;06;31;12 – 00;06;56;41
Unknown
And, Yeah, it looks like the beginnings of it. Actually, the tape line. Isn’t that where we put the, the, Nakamura? Is that Nakamura? Yeah. That’s why that tape line is on the floor. We were about to install our first lathe, so, which the company that bought Pro CNC is still using today. and that was not a brand new machine back in 97, that’s for sure.

00;06;56;46 – 00;07;35;41
Unknown
Or 98? No, the 91, 91 Nakamura told me. That’s right. Still in service. Incredible. So here’s an example of one of the very whiz bang fancy, spreadsheets that Kelsey created with Visual Basic macros for creating work orders and copying sheets and, and some of the things that Kelsey, you built into these were the very things that when we realized the spreadsheets weren’t going to scale with us forever, and we asked people to come in and show us their cool ERP software so we could replace, you know, the spreadsheets with something better.

00;07;35;46 – 00;08;02;45
Unknown
It’s those very things like tool management and work offsets and work instructions and inspection built right into it that they were like, yeah, we don’t do those things yet. You still need your spreadsheets, but you can use our software for order entry and issuing pose and, and I can remember being just very disappointed and kind of underwhelmed by what they were showing us, which ultimately is what led us to start, start building pro shop.

00;08;02;50 – 00;08;21;39
Unknown
Yeah. And also Oracle wanted, like, you know, a $100,000 whatever. If they were like, what are you talking about? Race it per CPU or whatever. Yeah. It was a yeah. That’s right. And they were all paper based and we were clearly trying to just be digital from day one. All right. Let’s talk about some of the new features.

00;08;21;39 – 00;08;41;34
Unknown
I know this is a lot of what people are showing up here to learn about. so the first things we’re going to show you are what has just been released in five, 22. Almost every client is on it. I think there’s a few stragglers that maybe don’t have auto updates or a few other things, but, hopefully almost everyone will in the next few days.

00;08;41;39 – 00;09;11;13
Unknown
this was a big one. This took a lot of work. you probably were deep, more deep in the development of this one, Kelsey. But, electronic signatures for compliance to CFO 12, part 11. You want to talk a little bit about this one? Yeah, I’ll just talk a little bit about this, basically, you know, especially as part of medical device, manufacturing, there’s a lot of, you know, not only traceability, but, you know, individual, responsibility that people need to take for their actions.

00;09;11;17 – 00;09;28;24
Unknown
and as part of that, they need firm confirmation that it was, in fact, this person, because they don’t want to be in a situation, of course, where, you know, well, we’re not really sure who you know, made that call or, you know, this is going into someone’s body. So we really need someone to be able to, you know, put their with their signature on it.

00;09;28;24 – 00;10;00;18
Unknown
And of course, this was all hand signatures, tons and tons and tons of chicken scratch. and instead, you know, going to these electronic signatures has helped, you know, streamline a lot of that, of course, but also it needed to be at a specific moment in time. So we built in the correct, gating points, for this kind of compliance, and basically validate that at that moment that you’re actually about, you know, certify something or submit something that we can double check that it’s really you and that someone else isn’t at your workstation or, you know, signing on your behalf.

00;10;00;30 – 00;10;20;06
Unknown
Nobody wants a forged signature on the, on the old hand, handwritten ones. So this is what this really does. And, and it meets that part of that compliance, which is really important. And it was one of the few areas that we felt like we really weren’t, weren’t delivering all everything we should for customers who were in that kind of compliance space.

00;10;20;06 – 00;10;45;26
Unknown
So in tier two compliance and, and, you know, firmly stamping that, signature components. And just to be clear, this electronic signature password is different than your pro shop login. So it can be a shorter code or a Pin, a Pin number type of thing that, people can manage themselves. Is that right? Yep. You can you can set that electronic signature password differently.

00;10;45;31 – 00;11;13;57
Unknown
you could set at the same, of course. but that is a component of that is being able to independently control your electronic signature password. Awesome. That’s a good one. And I just want to say, you know, even if you don’t serve the medical device industry, but you want an additional layer of assurance that someone hasn’t left open a screen and walked away for a few minutes and someone else came up and, you know, submitted, a work order record or did an inspection or something.

00;11;14;01 – 00;11;35;27
Unknown
You know, you could turn this on and isn’t it right that it’s per module? The companies can decide which which modules they want this turned on for? Is that right? Yeah. There are some limitations. It’s not for everything. but it is, you know, specifically around, and this was the part for the compliance around changing what the specifications are for a product.

00;11;35;27 – 00;12;00;49
Unknown
So like you can see here in the background, you got this part level. Yeah. One of the things is they have that, you know, approved part process and compliance. And in order to be able to change that, you want to be really sure that you understand who is authorized and who is changing that. and certainly part of a of a bigger plan on our part for, how to leverage that kind of approvals component about it.

00;12;00;54 – 00;12;23;34
Unknown
Yeah. And I know we sometimes get this even from aerospace companies about wanting to really lock down that process and make sure they know, you know, who is who’s, adding information into an approved process and making sure that’s approval. So so that can be used there too. All right. Next one is, much easier and really clearly visible estimated versus actual job costing.

00;12;23;39 – 00;12;46;01
Unknown
So for those of you that are pro shop users today, you will recognize the left hand portion of this page. This is our, you know, down to the penny, net profitability for work orders, which is automatically generated at the end of a work order even mid-stream. If you, are looking at the temporary profit. But, but we always have the request to the front to get to that piece about the temporary profit.

00;12;46;01 – 00;13;05;39
Unknown
I just wanted to to. So note for folks, because I think this is something that some people sort of, either forget or just don’t, don’t necessarily focus on. But that temporary can be incredibly useful because the dollar is considered build. And people often chide me about why it’s called considered build. What do you mean, considered? Like, we think maybe it’s considered build.

00;13;05;44 – 00;13;22;56
Unknown
No, this is that considered because it hasn’t actually happened yet. in many cases. And in that temporary. That’s absolutely the case. This number is not the full work order dollar value when you’re looking at temporary. So I just wanted to really highlight that if you’re partway through a work order, it figures you’ve built up part of the value of the work order.

00;13;22;56 – 00;13;44;24
Unknown
So the dollars considered build on temporary profit is only how much you’ve built so far. So these percentages against, you know, how well are you doing that’s so far in the work order. You could literally track work orders, you know, profitability as you go through the whole system because you know how much value you’ve generated and how much time energy cost you put into it.

00;13;44;29 – 00;14;11;39
Unknown
So just wanted to really flag that for folks on temporary profitability. Good call out. Thank you very much. so yes, so what we’ve added is, this right hand set of columns, which is looking at what you actually estimated the costs were going to be. Now, the one caveat here is the quantity that you’ve, that your ship that you’re, that the work order is for needs to match on your estimate with the same quantity.

00;14;11;39 – 00;14;34;49
Unknown
So, if you, you know how to add a quote for ten and your customer place in order for 15, it’s not going to show you, the right numbers. You need to add an estimate for the exact quantity that they ordered. So it can really be apples and apples, but, yeah, it’ll show you, you know, what you quoted in total, how much of that was cost of goods and items versus labor and shows you the delta if you.

00;14;34;49 – 00;15;01;21
Unknown
And so in this case, we spent 20% more than we planned, about 500 bucks more than we had planned. I’m sorry. the. Yeah. Yeah. yeah. And then, of course, if you’re under, that’s even better. and, and then the net delta. So it’s, Yeah. So really easy kind of to, to see how we estimated it and what the actuals were.

00;15;01;26 – 00;15;24;46
Unknown
yeah. Do you want to talk? Yeah. And I just, I just really feel like this is one that I’ve been talking a lot with, you know, various different companies about recently, this direct gross profit number. So we talk a lot about down to the penny net profit. And people say, yeah, but if my, you know, overhead as a proportion of my total revenue is kind of fluctuating and we’re always apportioning all costs, the jobs to get net profit, which is very true.

00;15;24;50 – 00;15;45;17
Unknown
One month if you’re slow in general on that month, then of course, all the jobs you made in that month or less profitable, that that’s the nature of things, right? You’re net you’re less profitable when you’re not building as much stuff because you have some fixed costs, they said. So we appreciate that. But we’d also like to know what would it be like if we weren’t really including the overhead component.

00;15;45;17 – 00;16;21;04
Unknown
And I said, well, you could always go with the tried and true gross profit item, but that’s really just cogs material and cogs labor. And it doesn’t tell you anything about your activity based costing for different types of equipment and that kind of thing. And so we’ve added this component we call direct overhead. Most of you who our clients will know about it, which gives you down to this direct gross profit, what we would consider the, you know, profitability sort of minus the true total overhead kind of components, like, you know, your power bill or, you know, your insurance for the whole company, you don’t get to fluctuate that based on how much work

00;16;21;04 – 00;16;39;10
Unknown
you’ve done. but this direct overhead does. And so that’s something where we can actually look at direct overhead, and then direct gross profit. And I think that’s a very valuable number for people who are looking to look at it the other way, on top of true net profit. So just wanted to get that out there.

00;16;39;10 – 00;17;00;10
Unknown
This is this is like, whoa. Okay. Direct gross profit was estimated to be significantly, you know, lower in this case. Yeah. Great. Great insight. Thank you for that. All right. this next one I’m going to let you take lead on, because you’re that kind of one of our experts here in this new module and the whole cmmc thing.

00;17;00;10 – 00;17;23;26
Unknown
So let’s talk about classifications. This is a great tool for shop. So yeah, this is one of the first new modules we’ve done in a little while for sure. and we’ve, we’ve highlighted this specifically for control over Cmmc. as a, as a way to meet these kinds of specific, components of cmmc, you know, and help us meet those requirements.

00;17;23;30 – 00;17;51;27
Unknown
But truly, classifications and the module, is not specifically for cmmc. It’s for any reason that you want to control documents, in any kind of classification. So you think about things that might be H.R. Related, and you want to protect those files within the architecture, beyond the idea of simply putting them in a directory. And that directory is controlled, you want to actually control the file itself regardless of its location within the ecosystem.

00;17;51;32 – 00;18;10;02
Unknown
And maybe if somebody makes a copy or anything like that, you want to still control those files. Maybe they’re HIPAA compliance. This is very helpful for all kinds of files that you need to control for compliance reasons, or just control because you really want to limit the access to those, regardless of where they are in the file system.

00;18;10;07 – 00;18;37;45
Unknown
And I think the big advantage here is that it really separates from this, older paradigm of, you know, you have to make sure something’s in the right directory in order for it to be protected with the right permissions. That’s still a valid thing to do. There’s still reasons to do that. but being able to identify when you can the nature of a particular file, the nature of the content is incredibly helpful because it gives you visibility across the entire folder structure.

00;18;37;45 – 00;18;53;55
Unknown
And you can tell right away if something maybe is out of place. It’s like, oh, that’s not in the right folder, but it is actually classified with that. So on top of being able to classify, you know, anything you upload in pro shop, you upload a file and you can choose a classification at that moment or multiple classifications.

00;18;54;00 – 00;19;13;07
Unknown
It’s also the case that now you can actually drag files into the pro shop. K drive has as we know it, but the file store, in Pro shop safe. And then those files, you can use a different interface. Actually we don’t have a screenshot of it here, but that you can go ahead and classify those in bulk, as needed.

00;19;13;18 – 00;19;27;31
Unknown
So, when you go to, you know, log back in, we’ll say, hey, you, you put some files in the system, but you haven’t classified them yet. Would you like to classify them now? And you can either say, I’m not going to classify them, or you can choose and say, oh yeah, these four, these were all ones I just uploaded.

00;19;27;36 – 00;19;53;16
Unknown
They’re all lighter or they’re all key or whatever classification combinations you want to apply to that. And then this little insert that Paul’s put in here, which is awesome, shows an individual users page. Right. This person is authorized to see these classification markings. So for example I use the HR example. You may only have 2 or 3 people in the company that are really allowed to look at HR data.

00;19;53;20 – 00;20;13;52
Unknown
They can be identified with that. Or you may have it for FCI or Cai. And that’s where it starts to really be helpful in the Cmmc compliance, which is that you can limit that access to information regardless of location within the folder structure. So you have the approved prints folder. Well, is it is it always approved prints you want to control?

00;20;13;52 – 00;20;34;44
Unknown
No, it’s just the ones that are controlled with the specific kinds for those specific users. So you can make as many as you want. and those will then be available to apply to any content that you upload to Pro shop. And then I wanted to add that last piece on, which is that applies also to content that would be viewed within the browser.

00;20;34;44 – 00;20;55;21
Unknown
So say there’s a picture, but it’s in your folder structure and it’s been classified correctly. And then you browse to it in pro shop. And this is very unique for Pro Shop. That content will not be available in the browser. The mechanisms that control the visibility of that go across all of those spectrums, you know, both the K drive and the browser.

00;20;55;26 – 00;21;18;35
Unknown
and just direct file. So that’s the new classifications module. I think it will really help out for especially regulatory compliance. But it can be really helpful in other areas too. Yeah. And your point about, how there’s still a good use case where you put something in a folder and then limit access to that folder. That’s really what this file access security group thing is all about, right?

00;21;18;35 – 00;21;42;12
Unknown
That’s also somewhat new as well with Pro Shop Safe, where you can define, with Pro Shop Safe Core, you know, there’s three defined groups, of level of access. You can put people in those groups, but but safe plus means you can completely customize it. And, if you put things in certain folders that limits read write, you access all those different things just to the folders.

00;21;42;12 – 00;22;07;16
Unknown
But yeah. so classifications is really just like an extension on top of that. to make it super extensible. Yeah. Flexible. Yeah. Fantastic. So hopefully, Frank, that is that is in the latest release. So if you have to two that’s in there, you do need to go turn it on. I think that’s in the system config developer tab to turn on, classifications.

00;22;07;16 – 00;22;25;47
Unknown
But yeah, that it’s in your system today more than likely. All right. And we’re probably going to be doing a lot more, like an extra webinar on this. And, you know, yeah, there’s a lot to learn digging in for customers. Oh, yeah. Good. Good. Call out. All right. idle screen. So this is another thing.

00;22;25;52 – 00;22;58;11
Unknown
I actually just got a text in my on my phone this morning from a client. Colorado says, hey, loving the new, the new idle screen feature. so this also was actually designed specifically for cmmc compliance, although it certainly can be just useful in general for keeping data a little bit more sensitive. you can set a, I think you can set a number of seconds or minutes that if you haven’t touched your window, this this, idle screen, notification will pop up and it will sort of gray out your entire screen.

00;22;58;16 – 00;23;23;58
Unknown
So if someone’s just walking by your computer or that you’ve been, you know, you’re now, tending to the machine, but your computer is right there and you haven’t touched it in 15 seconds or whatever you set that, it’ll just kind of gray out and, hide that information. Anything you want to add to that class? Yeah. I mean, I think the security standard here was, you know, partly designed around, you know, being able to look into enclosed spaces.

00;23;23;58 – 00;23;49;01
Unknown
So the space itself is secure, but sometimes being able to look into them is not. I mean, you know, the to the spy movie version is where they have the long range binoculars and they’re looking through your office window to see what you’re looking at. But you know, who knows, right? But the idea is that this, this gives you some, pretty simple protection against, you know, casual observation, updated you are working on.

00;23;49;06 – 00;24;12;51
Unknown
I love it. All right. This next one is particularly interesting to people in aerospace. I know people that supply Boeing directly. very much have to deal with that inspect, for submitting their first articles, into that system and many other primes. And OEMs also use that inspect. We had a basic integration for that inspect a long time ago.

00;24;12;56 – 00;24;34;30
Unknown
I think it was made mostly through was it XML or. I figured it was an XML upload. Yeah. Correct. Yep. Yeah. But some changes in. Net inspect and their system kind of broke that for a while. And we’ve completely rebuilt that using the API. So now there’s some pretty slick. And I don’t have more screenshots of the actual interface since I don’t have access to it myself.

00;24;34;35 – 00;24;57;02
Unknown
But, some pretty slick ways to share your pro shop. first article inspection data and just sync it right up into net inspect. Do you know any additional things to add to that, buddy? I mean, I think that that this is actually, very thorough. So everything that you’ve recorded in pro shop, is, is data that, that inspect, can use for the most part.

00;24;57;07 – 00;25;19;47
Unknown
there are a few, unique to pro shop kinds of attributes on, you know, the actual results table from first articles. but, in general, almost all of the first article information that Pro Shop has and certainly all the first article information that’s required by net inspect is something that can be directly, pushed just with a direct API.

00;25;19;47 – 00;25;48;12
Unknown
And then if you have access to that, you know. Net inspect it directly, you can click on it right from pro shop. It will open that up. And you can view all your data in the net inspect environment. yeah. So that’s also opened the door for us, to continue on this path for people who are particularly not inspect heavy, to be able to also possibly ingest data coming from primes if they’ve already predefined, you know, all the part check information.

00;25;48;17 – 00;26;15;10
Unknown
now with this API based, context, it’s gonna be much easier to do that. Really? Yeah. I know there’ll be some clients celebrating to the rooftops on that one. because sometimes that can be a heavy, intensive data entry. piece. All right, now we are going to get into, some brand new stuff. so for those clients that are on this, this looks very different than what you’re accustomed to.

00;26;15;19 – 00;26;38;24
Unknown
You will see that this is a work order page. and we have added these top three header cards. I will definitely add the caveat that this is still in development. And refinement. So the exact fields we are including here, the exact size of the font, the spacing, things like that, that very likely will change a little bit.

00;26;38;29 – 00;27;09;06
Unknown
But the, the overwhelming feedback that we got was that the in the, in the previous version or the current version of Pro Shop, there’s a lot of information right across the top. there’s information about the planner and the programmer and, and what the you know, what the per part value is. If you have sensitive data enabled and what the routing codes are, and lots of other things that, quite honestly, power users love to see that and really want to have even possibly more information density.

00;27;09;11 – 00;27;32;08
Unknown
But for a machinist or for someone that’s brand new to the system, it’s kind of a little bit of data overload. So we’ve done what we think, is going to be a nice balance of providing just a more clean visual interest of just the most pertinent things to most people. Like what’s when does this, work order need to leave our facility next.

00;27;32;23 – 00;27;51;57
Unknown
What’s the status? let me click on the, the approved drawing. What’s the part number? And obviously, we’ve moved pictures up at the top. previously, those pictures have been down below the operations table, and you have to scroll to the bottom to see what this picture looks like. So you’ll see that there is now pictures right up at the top.

00;27;52;02 – 00;28;15;31
Unknown
and you’ll notice these little arrows right here. so that indicates that there is a way to scroll between additional pictures. And there’s a little plus button here that’s a little light gray. You can add new photos right in here. and Kelsey, maybe correct me if I’m wrong. When that customer texted me this morning, he said, oh, I also love the new snapshot capability from the 3D model viewer.

00;28;15;36 – 00;28;36;52
Unknown
I know at some point we plan on possibly putting the model viewer, up here, but now there’s possibly a way, if you upload a model to create a snapshot and then add that into this, image carousel as well. for those that are familiar with work orders and all the purchasing. Cody. Okay. Yes. Snapshot is amazing.

00;28;36;56 – 00;28;53;38
Unknown
Thank you. I didn’t even know we had a snapshot tool, so it’s it’s always great to learn that from customers. these these little icons on the left is they’re what we call our purchasing status icons. They used to exist down in the lower right over here. These are now stacked vertically. You can see there’s lots of white space.

00;28;53;38 – 00;29;14;32
Unknown
So if you have a job with five different outside processes, those are all going to be stacked vertically here on the right hand side. and then if I go to the next slide here, here’s what it looks like with that left hand panel expanded. so those icons are across the top. I’m pretty sure they will wrap to a second row if there’s more than will fit.

00;29;14;37 – 00;29;39;23
Unknown
But some of those things that used to be always at the top and you didn’t have the options to kind of minimize them, will be listed here on the, on the left hand side. So if you really do need to know, you know, more information, this left hand panel, which has been a part of our operations table for quite a for a couple of years now, that will be where all that more detailed information is found.

00;29;39;28 – 00;30;08;47
Unknown
And, I’ve been told that this pane, will remember per user whether you’ve had it opened or closed. So if you’re a power user that really wants to know this information, you know, way more often, you just leave this panel open and it’ll always be there as you browse through, through the interface between you. Yeah, that was really important to us is to try and, honor and even expand on what we could offer, in the UI, while simultaneously making it simple.

00;30;08;52 – 00;30;29;35
Unknown
and so when you want to do both those things at the same time, there’s a bit of tricky business. so that’s where this slide out pane with that remembers your specific settings, is most valuable. And I hope that that lands with folks to be able to see a lot of content still. and also see some simplified views for folks who are, looking for just that.

00;30;29;40 – 00;30;58;27
Unknown
Yeah. And I don’t have images of it, but basically, in addition to work orders, both all estimates and part records will also have this brand new interface. So those three are sort of like some of the real core backbone of, you know, part management in pro shop. So start a new estimate, move it to a part ultimately to work order all three modules will be moving to this new, this new interface.

00;30;58;31 – 00;31;26;51
Unknown
All right. and this one, you know, I’m just going to pause for a second here. We probably should have had this on slide. but down here in this lower right hand corner, you can see this do, with the date here. this is actually a new thing that’s in 522. and I know Kelsey, you were super instrumental in, the creation of these must lead by dates by operation, including for those that are savvy.

00;31;27;06 – 00;31;52;18
Unknown
Also, this little refresh icon right next to this one here. Can you just describe for just a moment or two about what we’ve done, to bring higher visit to to to yeah, to this area. This was definitely something that we recognized a little while ago. was important. Was this by operation must lead by, I think it’s a critical part of being able to, you know, understand exactly the progress of the work order.

00;31;52;18 – 00;32;11;27
Unknown
But we had it behind another click to show all of the operations. And there must lead by dates. well, I should say all of the operations, all the incomplete operations were shown, and they’re mostly by dates. but it was just getting super underutilized. People were not going to that page. you know, the layout wasn’t perfect for people’s alignment on.

00;32;11;38 – 00;32;40;28
Unknown
What does it mean? The operation descriptions weren’t readily available. And we said that doesn’t make sense for us to kind of keep going down that path. Let’s make that directly available in the complete column. and so then the question became, well, how could we make it even more valuable for clients? And we said, hey, that component of color coding, whether it’s in the on time window ahead of schedule or scheduled to be late, and I want to highlight that scheduled to be late, it doesn’t mean it is late.

00;32;40;30 – 00;33;04;19
Unknown
It means based on where that operation lies in the series, you may have scheduled it on to a resource and it will not be complete on time for that operation. and you need to change something, so it should be immediately available and obvious on work orders. Whether or not every operation is currently scheduled to make its must leave by date.

00;33;04;23 – 00;33;21;05
Unknown
and so, you know, that shows that, by the way, if you click on that, you get the schedule for it if there is a scheduled resource. So there’s some nice flow through in terms of, UX being able to see directly into why. Right. The second you see something red, the first question you ask is, wait a minute, why is that late?

00;33;21;14 – 00;33;40;00
Unknown
So you want to be able to just click straight on. It takes you to the schedule. Yep. And I see a question here, I’m pretty positive the quantity ordered will be right in those top header cards. I don’t know if it’s in the first one or the second one, but that is something we identified is pertinent enough to everybody.

00;33;40;05 – 00;34;03;26
Unknown
Is that correct? Calcium I misspeaking I’m pretty sure that was one of the ones we identified as needing to be added. Yeah, yeah. So again early somewhat early prototype. but thank you, Cara. That’s, that is, great insightful question. All right, Kim, get back. Two years later, I want to move along here. this is a big one.

00;34;03;26 – 00;34;21;43
Unknown
And I know, Kelsey, you have been a major proponent and advocate of building this across the finish line. It happens to align with one of the Q&A. We got even prior to the webinar. Let’s talk about go ahead and share what we’re doing here. Yeah. This is this is something that obviously we were, too light on.

00;34;21;43 – 00;34;46;34
Unknown
We had kind of worked into the, into the system, the, the, ability to, on a first article use, you know, a column next to the, the requirement, list gauges. but it was not a fulsome system, and it certainly didn’t allow for in process inspection to be identified as having used a specific gauge. so this, brings together a number of different factors, obviously.

00;34;46;39 – 00;35;05;28
Unknown
as you can see by here, it’s listing a specific gauge that you have available in pro shop. that is, you know, the most traceable way this doesn’t show this, but if you were a company that wasn’t tracing particularly to a gauge number, you can still put in the type of equipment used, used micrometer for this.

00;35;05;32 – 00;35;30;08
Unknown
even if you weren’t specifying the gauge ID number. excuse me. but one of the key things about this is that it it maintains the, gauge that you’re using as you continue through, you know, different inspection levels so that, like, if you’re, you know, at a machine and you’re inspecting, you don’t want to be in a situation where you’re trying to list the gauge every single time you take a measurement.

00;35;30;12 – 00;35;47;41
Unknown
So it’s assuming that you’re using the same gauge all the way along, but gives you the immediate ability to remove a gauge and start with a different gauge. Let’s say that one went in for calibration or you decided that this wasn’t the best tool to make the measurement with you conferred with somebody and you agreed. Yeah, we’re going to use a different gauge for that.

00;35;47;46 – 00;36;19;24
Unknown
you switch at that point and you still have all the historical, of course, context of all the ones you measured with the other gauge. So this is, this is big. I’m glad this is here. And this will give traceability, in some ways that I think we were really lacking, which is like, if you really want to be clear exactly what dimensions individual dimensions were inspected by a particular gauge, you can know all the way from the first article to every single in-process inspection that is so huge.

00;36;19;29 – 00;36;40;19
Unknown
and while we’re here on this page, I’ll just highlight a couple of the things that are relatively new in the last 1 or 2 releases. A pro shop. this column right here. Inspection frequency. This allows you to define unique, frequency per dimensions so that maybe sometimes you need to check something at 100% and, other dimensions.

00;36;40;19 – 00;37;03;27
Unknown
You’re only checking, you know, every 1 in 10. so you can set individualized inspection frequencies. And as you’re running parts, it will tell you whether an inspection is required or advised or, you know, not necessary. And then, yeah, thank you for highlighting that. Kelsey. This parts complete, is also a relatively new feature. I believe you do have to turn it on in your system.

00;37;03;27 – 00;37;23;54
Unknown
It doesn’t automatically turn on when you get the new release, but this gives you the the requirement to put in the number of parts that that that the that the inspector or the operator has made by the time they’re doing that inspection. And that will automatically update the work order quantity that which means that automatically updates the schedule.

00;37;23;59 – 00;37;45;11
Unknown
so, you know, at the frequency with which you’re getting parts off and doing that inspection, you are keeping the entire system up to date with how many parts are made up to that moment in time. so while it’s not directly feeding off the machines, at this point, it’s still getting you a pretty real time view of how many parts are done.

00;37;45;16 – 00;38;07;15
Unknown
and of course, the quality, at that moment in time, any other aspect, even, you know, to that, I was just going to say on the, on the how many you’re getting off the machine. One of the things about machine monitoring that’s awesome is it’s 100% automated. One of the things that’s not as awesome is it’s not totally clear just because you produced, a cycle exactly what was made in that cycle.

00;38;07;20 – 00;38;41;24
Unknown
And this happens all the time for all kinds of reasons. You got two parts and a fixture, but you’re wrapping up the work order, so you’re only making one while somebody’s got to intervene. Maybe there was one that goes to an NCR. While that’s obviously got to be clear. And so there are lots of reasons to have some level of validation about how many are good at this point and what this is giving us with this part’s completed at this point in the inspection process, is it’s really giving us the ability to leverage that inspection frequency fully so that we know for sure that we’re actually inspecting enough parts to meet the requirements, of

00;38;41;24 – 00;39;06;41
Unknown
of what your customer specified or what the standard says. So that inspection, complete part, you know, that’s that’s big, awesome. All right. Another big one. and this has been a hot request for companies that do a lot of bulk things. so a good example from one of our customers directly. You know, they have they make composite parts.

00;39;06;46 – 00;39;27;54
Unknown
They lay out a big drag knife table of a big sheet of carbon fiber, and they’re going to cut out 20 different work orders out of that same sheet of fiber. Or maybe it’s someone, you know, doing sheet metal, and they’re laser cutting out dozens of part numbers from a huge sheet on, on their punch press or their laser.

00;39;27;59 – 00;39;47;50
Unknown
so this gives the ability to not only, change upper level attributes, which are the ones that are typically on the top now they’re going to be on the side in the future, like updating quantities and dates and other things like that. budget managers, you know, all kinds of stuff that you might be able to do.

00;39;47;59 – 00;40;18;26
Unknown
Yeah, yeah. So we can see there’s two tabs, this top level attributes, is what, the one we’re on right now. And then the next one here, our operations table. so this gives them the ability to say sign off, you’re certified to run, or your first article has been complete, or I now have, you know, 15 pieces done across a dozen work orders, all at the same time, as opposed to having to have an, you know, a dozen tabs open and going individually, updating those quantities or checking off that first article complete box.

00;40;18;31 – 00;40;36;39
Unknown
Yeah. One of the things that this slide doesn’t really do justice. And we’ll talk you know, this is obviously going to be coming, you know with many webinars etc.. But what you can do like this shows the first work order in that list we looked at previously and all of its operations. But you can see that there’s a big scroll bar over here.

00;40;36;53 – 00;40;56;53
Unknown
This is actually listing every work order that you saw in the previous list and every operation for those work orders. So right in this moment you are able to edit every one of those work orders, every single operation. Now that sounds overwhelming. Oh my God, I have to scroll down the whole thing. There’s a bunch you can do, including use the standard table.

00;40;56;58 – 00;41;26;31
Unknown
you know, tools to filter for something. So say you only want one particular resource. You can filter at the bottom for that resource, and then it’ll show you all the work orders, but only with that particular resource. And make edits in that way, or even end up changing total complete all at once with this. So let’s say you were making, you know, five work orders of five pieces, through, a single operation on a resource filter for the resource, and then change all of them from now to five.

00;41;26;42 – 00;41;54;17
Unknown
So that’ll give you a real opportunity to modify and edit individual operation level attributes. you know, in bulk and very quickly in, you know, custom ways. six of those, four of those two of those, one of those done. So good. yeah. So if you’re a shop that does a lot of both things like that, this is going to be a huge time saver.

00;41;54;22 – 00;42;23;18
Unknown
and, allow you to get all those things tidy and done and checked off, with far less effort. So, all right, we are to the stump the founder section. Kelsey, get your get your brain wired. Your, and, we have a few. Like I said, we have a few that were already submitted. We’re going to jump into those first, and then hopefully if we, if we get, through these, we’ll go to the live.

00;42;23;18 – 00;42;42;50
Unknown
I see there are a few coming in here into the Q&A. So thank you very much. And, Robbie, how is gauge calibration tracked and taken care of? no calibration can be used in the equipment module, but how can gauges be attributed to jobs to know been used? So Kelsey just outlined how that is going to be, used.

00;42;42;50 – 00;43;06;32
Unknown
You know, previously we did have a field where you could type in a number, but it wasn’t fully functional. It didn’t track it to the gauge ID and and so anyway, so that is that side of it, I’m going to, and go not full screen here and I’m going to go ahead and switch to some, some actual live pro shop tabs.

00;43;06;36 – 00;43;33;49
Unknown
Let me come back to this question. So gauge calibration of course is going to be done through our equipment module. let me just pull up another tab here. and I’ll just pull up this one here. I don’t know what it’s going to look like, but, you know, the equipment module is where you can take any type of equipment or account or gauge or instrument and define it fully, and then put it on a schedule or any, any number of schedules.

00;43;34;04 – 00;43;56;17
Unknown
So, you can set a frequency of how often it needs to be inspected or calibrated. you can have bomb items for it, maybe for changing batteries or oil or things like that. And then you can set who’s responsible for it. In this case, Rob is our QA equipment person. although Brian is the one that checked it most frequently, most recently.

00;43;56;21 – 00;44;12;20
Unknown
And then that will put it on a schedule and a little alert you. It’ll show up on dashboards if it’s not, you know, if it’s, coming up to be do and it’ll turn red. Of course, if it’s past do with this one is more than a year past due. but, anyway, that’s how calibration is managed.

00;44;12;20 – 00;44;30;01
Unknown
And pro shop. and, Yeah. So hopefully that answers that question. and then of course, I feel like that was a bit of a gimme that. Paul. Yeah, yeah. Pretty. But that is a question. And I’m don’t know if it’s the same Robbie, who put in the Q&A, and I’ll just ask this right now.

00;44;30;12 – 00;44;55;30
Unknown
We lost the option to mark check complete. op complete. How can we get that back? I do not know the answer to that. One else is that, But I can. I can address that one right now. pre-processing check type operations, are actually driven on the complete box by the pre-processing checklist. So, that’s I, you know, I’d have to I’d have to dig in a little further about what you meant by get it back.

00;44;55;35 – 00;45;20;29
Unknown
But that checkbox right there, I think if you, if you check this work order out, call or edit this work order right now, you’ll probably see that that box is checked. But, you know, that that check mark right there that is driven by, the pre-processing checklist. So if you go to that op, to the pre-processing checklist, you’ll probably see that one, because we don’t have a box to check.

00;45;20;33 – 00;45;40;44
Unknown
Yeah, yeah. And that’s, that’s because it’s it, it’s driven by that pre-processing checklist. So if you look at this pre-processing checklist, it’s driven by this behavior in here. So it’s looking to see if all of these things up to the full green meet the requirement. And if so then it checks that box off. And if not it leaves that box unchecked.

00;45;40;49 – 00;46;00;49
Unknown
So it’s actually fully dependent on this. There isn’t there isn’t a manual override that. Yeah. Got it. Yes. Okay. Yeah. So so we got that one okay. Very good. All right. Next question.

00;46;00;54 – 00;46;38;51
Unknown
How, this thank you, Jim, for this. How does, or can any cmms software such as pro shop or any other market ready related IT tool for maintenance, help define our reactive maintenance. Firefighting has often called versus planned maintenance versus predictive and condition based. So it’s a fantastic question. obviously, and just because everyone poops, you know, reactive as like the terrible thing, sometimes it happens like something unexpected happened to you that you were going to have a hard time predicting, you know, like, you know, you close the door and, and it won’t open anymore, and you’re like, whoa, what happened?

00;46;38;51 – 00;46;58;15
Unknown
And there was no, no good, preventative maintenance or predictive maintenance that was going to help you with that particular problem. So getting in and having a tool to be able to do the reactive part is helpful. and we’ll show you that part. Now. Got it. Yeah. so I have an example of a piece of equipment up here.

00;46;58;20 – 00;47;17;26
Unknown
so you can see this is the same module we looked at with that caliper. But this is for a machine tool. And you’ll notice it’s on many different defined schedules for preventative maintenance. But at the bottom here we have an example of an unscheduled maintenance, unscheduled service. In this case they have it labeled as crash.

00;47;17;31 – 00;47;44;21
Unknown
But you could have, one or multiple different types of unplanned maintenance items on here. now, when you have something, let’s say you crash it, you can just click the check box. it will create a new record that comes up on this table. And you can then record what happened. You can put in notes, you can add attachments.

00;47;44;26 – 00;48;11;34
Unknown
obviously there’s dates, there’s times there’s people involved. So this is it’s a little bit ad hoc, but you can absolutely fully document something that happened. Let’s say you got it recalibrated by your, you know, by a machine technician that came in. you could even add in that new certification right there. unless you maybe had another item that you had for, you know, for, for occasional calibration, you could check it there as well.

00;48;11;39 – 00;48;34;30
Unknown
but, yeah, this is certainly a way that that, you can track right inside a pro shop without any additional spreadsheets or anything else, any of that unplanned, or reactive maintenance. to come back to the question, obviously, plan maintenance, is pretty well defined by those other line items, predictive maintenance, as well as condition based, which I had to look up.

00;48;34;34 – 00;49;00;32
Unknown
And that’s basically, choosing maintenance based on the current condition of the machine. So maybe a little bit semi reactive, but but still proactive at the same time. do you want to speak to those ones? Kelsey. Obviously, since we’re not directly feeding off the machines, we are we do have some limitations about, you know, something that is based on you’re seeing more more, you know, vibration in the spindle.

00;49;00;32 – 00;49;30;43
Unknown
So therefore, you know, you need to do this other type of maintenance. Yeah. I mean, without, you know, connectivity to that kind of sensor. that’s actually giving the feedback about what the condition on the machine is. Of course, it’s pretty tough for, for any tool to be able to do condition based, and actually realistically also that, you know, sort of, truly predictive kind of approach, you need to have the sensors in place, to be able to predict what’s going on.

00;49;30;48 – 00;49;53;20
Unknown
aside from, you know, sort of what I would say is historical or human intuition about something. So if you’ve been maintaining something every three months and you notice that it’s really too long to let it to three months, you can change your preventative maintenance, you know, to another frequency, of course, but that but the truly predictive or condition based does require that sensor component.

00;49;53;20 – 00;50;14;59
Unknown
And at the moment we don’t have any sensors to machine tools. Yep. Well said. But so, there are certainly some things you can do within the system. But yeah, there are some limitations since we’re not directly getting machine data. Frankie. Thank you. Frank, thanks for the, the question here. Do we still recommend using work orders to track machine repairs?

00;50;15;04 – 00;50;42;18
Unknown
I would say absolutely. similar to this this one where we have a coolant maintenance, part number linked right here. yeah. If you’re doing a multi-step process that you want to have some validation on, or some pictures added or some spin offs on different things, creating a work order to to manage the, the doing of that work, even scheduling it into your schedule so you can have the machine down for a few hours.

00;50;42;22 – 00;51;04;32
Unknown
so so relevant, so worthwhile doing. you know. Yeah. Imagine trying to manage any kind of scope of work without a record of, making that happen. And just the fact that the parts in the work orders module can be such a perfect fit for that type of work, I think makes it a no brainer. Yeah, we used to use that actually at Pro CNC for bulbar testing.

00;51;04;32 – 00;51;28;47
Unknown
We had our own ball bar and you know, on some regular basis we would go ahead and try and set up to bulbar test, specific machines, you know, obviously as they get older, maybe they need a little more frequently. but that is, you know, similar to that coolant maintenance that would be, you know, a preventative or at least an instructive kind of where is this machine at?

00;51;28;52 – 00;51;50;59
Unknown
and probably give you some opportunity to change some of that. So definitely work order part, work order based for that kind of maintenance. All right. Awesome. We’ll move on to the next one here. Oh. Hey, Paul. Sorry. Just one quick thing on that. On that. Can you just jump back to that maintenance? I wanted to highlight one thing that is probably overlooked, and I noticed it’s actually not on this one.

00;51;50;59 – 00;52;25;47
Unknown
Can you scroll up just a little bit here? Yeah. So I just wanted to highlight this check resources column. that’s probably an underutilized feature just because people don’t know what that does. Exactly. and, and the idea behind a check resource is that you can list any task, in this field, and by doing so, listing that task instead of the check description being some typed in sort of component, it will actually tell you what the task description is and link you there, to be able to complete a full task.

00;52;25;47 – 00;52;47;47
Unknown
If you weren’t going to go all the way to a work order and document various kinds of results, you could go ahead and see the task to do something like that so that you wouldn’t necessarily say, you need this individually on every single piece of equipment. This check the air gauge regulator, the air gauge regulator check might be the same for all of the hoses you have.

00;52;47;56 – 00;53;19;52
Unknown
And so you have a specific task that people are trained on. and you can go ahead and put that in there. Right. So in that check resource field you can put one or more of those, you know, task ID is just the ID Paul. Just that. Okay. 90. Yeah. Yeah. Just, just that bit there and and that’ll automatically link it to that task and give you, you know, some additional indication about this is part of this and give you the straight link to how to actually complete that.

00;53;19;57 – 00;53;42;31
Unknown
So a little under utilized, but it’s really, it’s really actually a really good system to lead people into the processes you want them to use, which is understand how to do things, be trained on them, use the documentation to actually complete that particular set of work, even if it’s not a full work order because of work order has sort of a slightly higher level of overhead associated with it.

00;53;42;36 – 00;54;03;34
Unknown
Yeah. And as I’ll point out right here, particularly if that thing is tied to any of your your regulatory compliance, you can add it to the requirements fulfillment system and make sure that you know that by doing this item and that people that are trained to do it, you are helping meet the requirements of, in this case, the AZ 9100 standard.

00;54;03;39 – 00;54;23;35
Unknown
yeah. So it really does continue to sort of deepen the relationship between the QMS and in this case, the CMS aspect of Pro Shop. in a way that’s just really clear and visible for people. So that’s awesome. Thanks for pointing that out, Kelsey, I love it. I like I know we’re tight on time. How can we, what should we got left?

00;54;23;49 – 00;54;45;24
Unknown
Well, we still got a few. We have a few, internal tools for, recording continuous improvement. Yeah. So we’ve already talked a little bit about that. I’ll just show a couple of other things here. Here’s an example of using the equipment module for driving A5S process where you can have pictures and requirements and again frequencies of how often people need to go do those five S activities.

00;54;45;29 – 00;55;04;46
Unknown
And then I have a work order, this one here. So this is a part not a work order. Sorry, but here’s an example of using a pro shop part to drive a Kaizen, a small Kaizen event. so you can have the template for it and the part module, and then you can publish a work order to it, you know, change the resource.

00;55;04;46 – 00;55;26;30
Unknown
Maybe if you’re going to be, you know, taken down an area for a little while or whatever you need to do and then track everything that’s happened, document what, what you did. and so that’s one way to drive continuous improvement in pro shop using work orders. Ben, question are setups take way too long? What are ways to shorten those setups?

00;55;26;35 – 00;55;50;23
Unknown
it’s a really good question. I would say as just a general rule. you need to really think about what you can separate as external setup versus internal setup. Most of the time long, long setups happen are when someone needs to leave a machine because they they have to go find something or get something that wasn’t already done and prepped and ready to go.

00;55;50;28 – 00;56;10;23
Unknown
we firmly believe that you should be able to, go to a machine whether you’re fully prepped job and without leaving the machine, have your first part in hand, ready to inspect. and if you had to leave, then that means something wasn’t done in advance. And quite honestly, that really gets back to this pre-processing checklist.

00;56;10;28 – 00;56;34;45
Unknown
If you do this thoroughly, whether it’s in pro shop or whether it’s on a piece of paper, the, the, the lean concept of taking external set up and separating it from internal setup is probably one of the most important things for reducing setup times. And when we see customers, you know, really kind of lean into this and make sure they’re doing it religiously, it’s often a 50% reduction in setup time.

00;56;34;50 – 00;56;53;09
Unknown
yeah. And there are some ways that you can go go to the place. This is more than me. Check those items. Yeah, yeah, this this is like this is like a activity, right? This is taking you straight to where you can complete all these tasks, including those items that Paul was talking about. Pre-processing. Yeah. This is, clearly from a customer.

00;56;53;09 – 00;57;29;13
Unknown
Many of our customers have multiple shipping addresses in different parts of the country. So the standard shipping days would be dependent on location. And I know there’s a follow up question. Additionally, sometimes customers, define different shipping methods that they want. So overnight versus ground. Kelsey, I know you can speak to this. Yeah. So I can say that, you know, on on the client or the contact page, we do not yet support, number of shipping days for every address, with which we would then default the shipping days for work orders that were assigned from that customer.

00;57;29;14 – 00;57;57;19
Unknown
Po. So right now we do not support that piece. But of course, you can and should update shipping days accordingly based on not only different locations, but also based on, you know, whether you’re going to ship it red or overnight or, you know, deliver it the same day. those those are items that you should definitely consider because they are going to drive this work order must lead by date, which is super important.

00;57;57;19 – 00;58;13;43
Unknown
And, and those choices that you make should be reflected on the work orders so that everyone can trust that the most lead by dates are real. The biggest problem here is that somebody says, oh yeah, but it doesn’t take five days to ship it to them. It only takes one day. So I’m not too worried about the work order must lead by day.

00;58;13;50 – 00;58;39;28
Unknown
It’s like, no, we have to put it in pro shop with the actual days we’re going to ship. It is. And then everybody has to work to the must lead by day. We have to hit that date. Yeah, yeah. So important. And we know that, clients we’ve had clients go from, you know, 50, 60% on time delivery to 95, 98% on time delivery just by focusing on some of those best practices.

00;58;39;33 – 00;59;06;38
Unknown
and, you know, I think we have actually, unfortunately, with one minute left, run out of some of these questions, maybe we need to do a number two. but, there’s lots of really good questions here, but one of the things we have to do is, announce our NASCAR race winners. and this is the list of folks are Ryan Funk, Ryan coach, and Joseph Roberts.

00;59;06;43 – 00;59;28;43
Unknown
You guys win the VIP passes. I think you all are all on this. because you had to be present to win. yeah. Joseph, at least is here. so congratulations to you guys. Hopefully you have a fantastic time. hanging out with, with Roush, Yates and our partners over, at, the NASCAR race.

00;59;28;48 – 00;59;48;20
Unknown
and thank you all so much. this has been, I think, I think we want to do this again because this has been a fun experiment. I love all the engagement. I love sort of being, live. We will definitely record all the questions that we received, either through the Q&A or if we didn’t get to some of the ones that you pre-scheduled.

00;59;48;31 – 01;00;03;40
Unknown
And I promise we will answer those and get those back to you. but yeah, thanks for. Yeah. And if we, we don’t have a poll for it, but if, if you if you like this and you thought it was good, you know, give us a rating, you know, 1 to 5 in the in the chat real quick and then we’ll tally those up later.

01;00;03;44 – 01;00;18;38
Unknown
If you thought this wasn’t really the right kind of webinar, you know, score us low. We really want to do the right thing here. And so give us a, give us a heads up at where we’re at. Nice. Okay. It’s coming in. Yeah. Pop it pop it in the chat and we’ll tally that up later. So awesome.

01;00;18;38 – 01;00;26;02
Unknown
Alrighty. Well, thanks. Thanks everybody. Appreciate you joining in engaging today.