Pros: As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.
Cons: ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.
Alternatives Considered: Global Shop Solutions, E2 Shop System, Infor VISUAL, JobBOSS
Reasons for Choosing ProShop: We chose ProShop after being introduced to the software by a young manufacturing professional. He shared that ProShop was the best solution for custom manufacturing he had used. After viewing customer testimonials, watching all available videos and demoing the software- we decided we agreed. ProShop is the best ERP solution for custom and repeat manufacturing.
Reasons for Switching to ProShop: Due to accelerating growth and the need for a robust ERP solution to manage data, we needed a piece of software the was pre-engineered to both meet our requirements and support our expansion.
Comments (Benefits): It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.
Pros: The software is very intuitive, there are hyperlinks everywhere to easily jump to information pertaining to the screen you are currently using. The software allows tracking for all processes throughout a job and eliminates much of the scrambling that is present in quick turn prototyping. Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Cons: No con's that outside of minor personal preference.
Alternatives Considered: NetSuite
Reasons for Choosing ProShop: The cost very reasonable and there was no customization required for our process.
Switched From: E2 Shop System
Reasons for Switching to ProShop: We switched from E2 due to the limitations the software offered. As our company grew E2 became cumbersome. We wanted more from a ERP software and E2 is a decent system but the work around's and walls we hit became to numerous to tolerate.
Comments (Benefits): Working with ProShop has been a great experience. Multiple members of the team were there to help during training and implementation. All questions and roadblocks were handled in an expedited manner.
Pros: If I had to choose one thing I would say the ability to access it anywhere. It has helped me so often to be able to pull up real time data and relevant information on any device with an internet connection.
Cons: There is so many great features that it sometimes becomes overwhelming. Have to take learning a little slower and understand how ProShop "thinks" then navigation and interfacing becomes more natural.
Comments (Benefits): Overall I think implementing ProShop has been one of the best things we have ever done. It makes our processes so much smoother and easier to manage from the office to the shop.
Pros: Ease of use, everything in one program. The speed at which we can estimate accurately
Cons: Forms, could use better form layout. IE customer ability to create their own form layout
Comments (Benefits): Excellent