Pros: It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.
Cons: No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!
Comments (Benefits): Super easy and the folks at ProShop have been great!
Pros: ProShop has all the features needed to run our machine shop.
Cons: Some Dashboards are viewed best on larger size displays.
Pros: ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.
Cons: That we did not have ProShop 5 years ago!
Comments (Benefits): Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place.
Pros: Has all functions related to workflow for delivering parts from estimate to invoicing. Although software is complex with many functions, it starts making sense once you start using it. overtime it will save time on all processes related to workflow. Set up documentation and having real time data is very useful for updates on daily basis.
Cons: Since software is complex for a beginner user, More training videos will helpful in quick learning processes
Comments (Benefits): It will replace our paper workflow with digital paperless workflow. Real time data. set notes available to operators. Quotation process is standradized
Pros: Logical layout, depth of content, massive flexibility, covers everything. The software is fantastic, the support is fantastic.
Cons: The worst part about the software is trying to learn the amazing amount of features. You don't need to learn them all to use it effectively, but I want to use it to is utmost and there is a lot to learn.
Comments (Benefits): Enriched that it touts, planning, traceability, scheduling.