About Proper-Tech Machine & Tool
Prosper-Tech Machine & Tool is a Michigan-based precision CNC machining company. Founded in 2007, they serve aerospace and defense customers. They produce tight-tolerance parts through a rigorous quality system built around AS9100, ISO 9001, ITAR, and an Industry 4.0 operating model.
As Prosper-Tech looked to scale, the challenge wasn’t finding more work. It was building the right foundation to support growth without adding operational drag. That meant sharpening its commercial strategy, strengthening internal systems, and ensuring quality documentation could keep pace with the demands of aerospace customers.
Prosper-Tech partnered with AeroGrowth to refine its market positioning and customer development strategy. They invested in ProShop to provide a stronger operational backbone to their operation. Finally, they used GroundControl to modernize a critical quality workflow around AS9102 first article reporting and inspection documentation.
The result was a more connected operating model built to support both growth and execution.
The Challenge: Managing Three Problems at Once
The first challenge was commercial. The team wanted growth to become more intentional. Rather than simply reacting to incoming RFQs, they wanted a clearer path to the right work, the right customers, and the right relationships.
The second challenge was operational. As customer demand and complexity grew, disconnected systems and tribal knowledge became a real risk. Prosper-Tech was already investing in a more modern operating environment, but the goal was to inject visibility, consistency, and control across the business
The third challenge was quality execution. In aerospace, AS9102 reporting and related inspection documentation are not side tasks. They directly affect customer approvals, supplier performance, and confidence in the shop’s ability to deliver. Manual processes slow things down, create rework, and put pressure on the one or two people who know how to do it right.
“Before GroundControl, every update had to go through one person. Now the process is faster, simpler, and much easier for the team to work through.”
— ANDREW DEVROY, GENERAL MANAGER, PROSPER-TECH MACHINE & TOOL
The Solution: Connected Tech Stack
Prosper-Tech didn’t solve this with a one-off software purchase. They built a connected stack: ProShop for operations, GroundControl for quality execution, and AeroGrowth for commercial growth.
ProShop as the operational backbone
ProShop went live in 2023 as part of a broader effort to run the business with more consistency and control. It gave the team a more connected way to manage critical workflows, including estimating and quoting through shipping, scheduling, maintenance, time tracking, reporting, and job profitability.
The value wasn’t just replacing legacy tools. It was a single system of record across the front office, shop floor, and quality processes.
With less fragmentation and better visibility across jobs, ProShop fits directly into Prosper-Tech’s focus on automation, process control, and a more disciplined operation.
GroundControl for quality execution
“When we asked for general tolerances, it showed up about a week later. That told us GroundControl really listens to its customers.”
— ANDREW DEVROY, GENERAL MANAGER, PROSPER-TECH MACHINE & TOOL
GroundControl helps supplier quality teams auto-balloon drawings, extract characteristics from PDFs, capture GD&T and tolerances with less manual cleanup, import CMM results, and generate customer-ready AS9102 packages faster. Less manual entry, fewer errors, less rework, and a traceable path from drawing to submission.
At Prosper-Tech, that translated into a more structured inspection workflow. GroundControl is used to balloon prints, auto-populate tolerances, and connect inspection requirements back into the broader ProShop-driven process. Rather than adding another disconnected step, it helped tighten one of the most demanding parts of aerospace quality execution.
The workflow also became easier to learn and easier to delegate. Work that previously had to stay with the owner could now be handled by a more junior or fractional resource.That reduces dependence on a single internal expert and frees up time for higher-value work.
The Prosper-Tech team also pointed to ease of use and responsiveness from the GroundControl team. One example was the quick addition of general tolerances functionality after customer feedback.
AeroGrowth as the commercial growth partner
AeroGrowth helped Prosper-Tech translate operational capability into commercial momentum.
Their work focused on network activation, customer development, and targeted visibility. They built credibility through relevant connections, not by chasing random activity.
The Outcome: Predictable Shop Growth
The results break down across three layers: how Prosper-Tech wins work, runs work, and proves work.
Revenue and market traction
On the commercial side:
Support and market insight helped lead to Prosper-Tech’s first net-new customer since the engagement began, with parts now shipping regularly.
A targeted LinkedIn strategy helped build visibility and credibility for the founder within the aerospace and defense supply chain community. One coordinated post resulted in 25 high-quality industry connections in a single day, opening the door to relevant inbound conversations.
AeroGrowth also supported Prosper-Tech in converting a cold inbound lead into a repeat customer in approximately five weeks from first outreach.
In addition to net-new customer acquisition, the engagement helped Prosper-Tech expand its relationship with its primary existing customer. Booked revenue accelerated enough to drive a new monthly revenue record.
Operational clarity and scalability
ProShop gave Prosper-Tech a connected environment for quoting, scheduling, process control, and job tracking without relying on disconnected handoffs or institutional memory.
“One of the biggest reasons we switched was that everyone could see the work, update it, and keep things moving. It wasn’t tied to just one person. Plus, it’s so easy to learn, easy to update, and once you’re in the flow, the work moves fast.”
— ANDREW DEVROY, GENERAL MANAGER, PROSPER-TECH MACHINE & TOOL
Quality execution and customer confidence
Rather than relying on manual methods, Prosper-Tech used GroundControl to balloon prints, auto-populate tolerances, and connect inspection work back into the broader ProShop-driven process.
The work became easier to learn, easier to delegate, and less dependent on a single high-value expert.
Faster, more accurate documentation means cleaner submission packages, less rework, and stronger customer confidence. That matters as much for the customer relationship as it does for the shop.
The biggest result was not any single metric. It was the fact that Prosper-Tech strengthened all three layers of performance at once. That’s what makes growth sustainable in aerospace.
The Bigger Picture
Prosper-Tech shows what a modern machine shop can look like when growth strategy, operational systems, and quality execution are aligned.
For ProShop, the story reinforces the value of a strong operational backbone. For GroundControl, it shows how AS9102 and ballooning automation can extend that backbone in a high-value quality workflow. And with AeroGrowth, it highlights a point that matters across the industry: growth works best when the shop can operationally deliver on the opportunities it creates.
Together, ProShop and GroundControl remove a trade-off manufacturers used to face: a strong ERP backbone or specialized inspection automation. Now they get both. ProShop provides system-level visibility and control. GroundControl handles one of the most demanding documentation workflows in aerospace.
“It used to be much more manual. Now updates are quick, simple, and a lot easier to manage.”
— ANDREW DEVROY, GENERAL MANAGER, PROSPER-TECH MACHINE & TOOL
Prosper-Tech is more than just a shared customer. It is an example of how a modern aerospace supplier looks like when the stack is built right.
The Future
The foundation is in place. The next phase is about building on it.
With AeroGrowth helping the company sharpen how it goes to market, ProShop supporting the operating backbone, and GroundControl handling a critical quality workflow, Prosper-Tech is positioned to keep scaling as a modern aerospace supplier with better visibility, better execution, and stronger customer relationships.
For the broader market, the takeaway is simple: sustainable growth doesn’t come from one improvement in isolation. It comes from connecting strategy, operations, and quality so the business can win more work and deliver it well.
Ready to see it in your shop? The Inspection Data Module is the native integration between ProShop and GroundControl. Auto-balloon your prints, capture inspection requirements, and generate your AS9102 package without leaving ProShop. Book a call to discuss today.