Why customers
love ProShop

Pros: One of the best things is the fact it’s cloud based, so I can work from anywhere and get things done without being tied down to a computer at the shop. In addition, the Support team is great resolving questions/queries that may arise. Easy to click and navigate, and hyperlinks all over that link to all kinds of part, customer, or work order information.
Cons: Being only able to upload one image at a time can be annoying at times. Editing file names that are uploaded needs a little revamping so you don’t have to checkout all the time to shorten the link name.
Switched From: JobBOSS
Reasons for Switching to ProShop: New employer
Comments (Benefits): I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with everyday processes, and has enabled growth in numerous aspects of our company. Being a machinist on the floor all day, I use the software numerous times a day, and the ease of access to information is seamless and very accessible. I’m able to update workholdimg specs, suggest process developments to my higher-ups, import images and files for reference tools, and so much more. This has definitely changed how I do my daily tasks and has improved work ethics for me personally.

Mike Long

Pros: As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop’s strengths is ‘process workflows’ that really work.
Cons: ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we’ve found in the complex software world.
Alternatives Considered: Global Shop Solutions, E2 Shop System, Infor VISUAL, JobBOSS
Reasons for Choosing ProShop: We chose ProShop after being introduced to the software by a young manufacturing professional. He shared that ProShop was the best solution for custom manufacturing he had used. After viewing customer testimonials, watching all available videos and demoing the software- we decided we agreed. ProShop is the best ERP solution for custom and repeat manufacturing.
Reasons for Switching to ProShop: Due to accelerating growth and the need for a robust ERP solution to manage data, we needed a piece of software the was pre-engineered to both meet our requirements and support our expansion.
Comments (Benefits): It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Jared Veteto

Pros: The software is very intuitive, there are hyperlinks everywhere to easily jump to information pertaining to the screen you are currently using. The software allows tracking for all processes throughout a job and eliminates much of the scrambling that is present in quick turn prototyping. Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Cons: No con’s that outside of minor personal preference.
Alternatives Considered: NetSuite
Reasons for Choosing ProShop: The cost very reasonable and there was no customization required for our process.
Switched From: E2 Shop System
Reasons for Switching to ProShop: We switched from E2 due to the limitations the software offered. As our company grew E2 became cumbersome. We wanted more from a ERP software and E2 is a decent system but the work around’s and walls we hit became to numerous to tolerate.
Comments (Benefits): Working with ProShop has been a great experience. Multiple members of the team were there to help during training and implementation. All questions and roadblocks were handled in an expedited manner.

Jason Davis

Pros: If I had to choose one thing I would say the ability to access it anywhere. It has helped me so often to be able to pull up real time data and relevant information on any device with an internet connection.
Cons: There is so many great features that it sometimes becomes overwhelming. Have to take learning a little slower and understand how ProShop “thinks” then navigation and interfacing becomes more natural.
Comments (Benefits): Overall I think implementing ProShop has been one of the best things we have ever done. It makes our processes so much smoother and easier to manage from the office to the shop.

Ryan Carr

Pros From the moment you start using ProShop running your business is so much more streamlined and efficient. ProShop is by far the best ERP/QMS/MES software on the market today. ProShop definitely gives us a competitive advantage. Cons Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system. Comments (Benefits): Increase productivity, increased profits, increase in customer satisfaction.

Adrian Sansonetti

Pros: The detail it has the ability to store and collect. Love the fact not everything has to be filled out to continue on with the work. The team seem very intelligent and understands the actual work being performed, unlike other ERP systems that focus mainly on Accounting.
Cons: Not all of the bugs are corrected and development to fix issues is slow. Most help links are not helpful or nonexistent.
Linking of documentation company-wide. Paperless system that provides the most up to date information at all times. The development team is very willing to work with us on making changes to the program and adding on features as needed.

Pros: modular, scheduling, QA system included, all web based(use in any location)
Cons: none
Comments (Benefits):
I began using Proshop about 3 years ago. The goal for the shop that I work at was to become AS certified and more efficient in our processing of orders. Pre-Proshop for us looked like excel spreadsheets that took hours upon hours to manipulate and keep up to date and also physically chasing orders through the shop. This was companywide from PO entry to shipping. With Proshop we are now able to see the data we need automatically updated at any time with minimal effort (pick your search criteria and hit enter). This data is input by taking system wide entries. With Proshop we are able to see where a job is at at any time by searching the Work order number. With Proshop we were able to accomplish our goal of becoming AS certified in 6 months after implementation. If you are a manufacturing shop I strongly recommend that you speak further with the professionals at ProShop Canada Inc as this product will surely be a turnkey solution for your needs.

Pros: I really love this software. It is designed to be a paperless system which makes record keeping much easier. Very user friendly to navigate through. It is Internet based so you can upload pictures and videos to a specific job or operation. Job costing works live all throughout the process. Machine efficiency, utilization and indirect time are very easy to track. Very easy to create your own search query and pull very specific reports that may be unique to your business. It goes on and on.
Cons: The scheduling function was a little cumbersome to use. It was difficult to re-arrange for the order desired. However, the latest upgrade corrected this problem and now has a drag and drop function that makes this process much easier and streamlined.
Reasons for Switching to ProShop: Outdated system. Having a lot of server issues as well as customer service issues.
Comments (Benefits): ProShop has helped with profitability as well as OTD. We went from 76% OTD in early 2019 and 4 months later we reached 99.8% OTD and have maintained it ever since. This has opened more doors and opportunities for more work and new customers. Which means growth. This software made it possible.

Dan Burkett

Pros: ProShop organizes every aspect of our company. Traceability and overall accuracy are of most importance. With multiple levels of quality control (including check lists and document verification), ProShop provides security and confidence in our work. The fluidity of each module and their relationship to each other is intuitive.
Cons: In the beginning, ProShop was a dramatic change from our previously disorganized system. We have learned to approach things differently, in a more efficient way with ProShop. Any complaints I may have are easily resolved with research and practice. We have only explored 60% of Proshop’s capabilities. We are looking forward to the future.
Reasons for Switching to ProShop: ProShop is much easier to use. links work more consistently in ProShop. ProShop is internet based. We don’t have to have a separate server on site which would require regular maintenance.
Comments (Benefits): We have resolved any traceability issues by utilizing the uploading feature for all part level drawings, models, and PLs.
The more I use ProShop, the more I realize how flexible the system is. There are multiple ways to achieve the same outcome. You can form the software to fit your business needs.

Pros: The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I’m away from the shop! So many additional positives to list, I could go on and on…..
Cons: I really don’t have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.
Reasons for Choosing ProShop: There was not a comparable product for the price.
Switched From: DBA Manufacturing
Reasons for Switching to ProShop: DBA did not incorporate ERP with QMS and accounting.
Comments (Benefits): Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.

Jeff Ferrara

Pros: ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop’s customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.
Cons: I have not found many issues, only recommendation would be to have a calendar function.
Comments (Benefits): My overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!

Pros: The best part of the software is how easy it is to move between the features. All of the information you would want about a part or process is never more than a click or two away. I also like how scalable it is. It works for a company whether they have 3 or 300 employees.
Cons: A couple of the modules could use a little refinement to bring them up to the same standard as everything else.
Comments (Benefits): We finally have a tool to effectively transfer and store information between all departments of our company. With ProShop at our foundation, building our business will be rock solid.

Tybalt Quale

It is POWERFUL yet simple. I also really enjoy the people behind the software. Best software support we have had to date. Cons: I don’t like that the software doesn’t have a button to press to eject people that don’t follow easy to understand/follow pro-shop rules out of my building. : )

Pros: Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.
Cons: none.
Comments (Benefits):
I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed.
My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop.
I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.

Pros: Real-time, accessible data. Data is at one’s fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders. I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team.
Cons: N/A If I must, I would request that Adion consider looking into developing a ‘RFQ Module’. Currently, I track and manage RFQ’s outside of ProShop.
Comments (Benefits): ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001.

Andrew McNabb

Pros: Very user friendly, very easy to fix any mistakes since all the boxes are text boxes that can be edited. I like the info boxes all throughout that help explain and go into details about things if you aren’t sure what they are or what they might do.
Cons: Can be slightly overwhelming initially when using it but after a little bit it all starts making more and more sense.
Comments (Benefits): Been a very positive experience! They are always super helpful if you ever have questions or are stuck on something, they will take the time to work with you through issues and will call or video chat and follow up to make sure everything is running smoothly. Everyone is very professional and open!

Pros: With this software, we are performing proactive responses and communicating more precisely, which saves time. Working thru the software is so easy and smooth. We can do more with less staff.
Cons: Too much information. With any new software change, there is a learning curve. It takes some some to adjust.
Reasons for Switching to ProShop: Customer service. Plus the software is not catered only for job shops.
Comments (Benefits): Lost work orders are a thing of the past. The ability to work thru different portions of the software thru with just a click away. They are helping our company to a PRO!

Susan Ralph

Pros: Ease of use, everything in one program. The speed at which we can estimate accurately Cons: Forms, could use better form layout. IE customer ability to create their own form layout Comments (Benefits): Excellent

Pros: So much information with such little effort. Once you understand how the software propagates your data everyone everywhere across your facility has live up to the minute data. We’re talking paperless! All your data is current, Live scheduling, perfect history tracking, it’s also a time clock system. You get live feedback on how your progress is currently at all stages of production. Every department across the company uses interconnected modules that auto fill information throughout the company. It has an internal mail system to easily reach anyone at anytime. I don’t have to walk all over the plant to get a simple answer. The fine crew at ProShop Canada Inc has thought of everything… Did I mention Paperless! No travelers to get all dirty or lost. No more wondering if I have the most current print or current anything for that matter. The only information available to you is the current version. All the information anyone needs is simply at your fingertips. If you’re going to collect data it might as well be accurate data and this is as close as you’re going to get. ProShop is very informative and helps facilitate all aspects of the company. Job descriptions, training modules, full cutting tool library, Measuring tool calibration. It’s Awesome!
Cons: If you are not use to a data driven system it can take a bit to learn but it’s well worth it. You’ll find things go much smoother.
Comments (Benefits):
I learned a great deal more about how the entire company gets things done.

My company evaluated many ERP systems for our 50 person machine shop in 2014 and decided upon ProShop. We selected the system because of its completely linked operational system, and because it makes it easy to be fully compliant to AS9100. We have been very happy with the transition and with the software. The built-in tools for analysis have allowed us to focus on areas of improvement, and our customers and third-party auditors have been highly impressed with the ease and speed of gathering information from the ProShop. I highly recommend this ERP system for both small and large companies.

Pros: That it is an all-in-one software that gives us real time visibility from anywhere in the world.
Cons: Some software updates can be rather lengthy between releases.
Comments (Benefits):
Pro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having our highest Quality and On Time Deliveries for our customers. Pro Shop is ever changing as well. Their team and developers are always looking for better and smarter ways to produce the same or higher results in all areas of the software. Our day to day operations have become easier thanks to higher visibility that Pro Shop offers. I strongly recommend Pro Shop, it is easily the most productive tool we have ever implemented into our business.