Our mission is to help manufacturing companies improve their businesses and their communities

Built by Manufacturers, Designed to Solve Manufacturing’s Toughest Challenges

Decades spent on the floor of CNC shops taught us what it takes to run a manufacturing business — and how hard it is to do it well. We’ve lived the pain of inefficiencies, disconnected systems, and the constant pressure to deliver more with less. That’s why we built ProShop: to give manufacturers a better way to manage every detail of their shop — sustainably, intelligently, and without compromise.

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Making An Impact

600+

Shops Running ProShop

50%

Reduction in Setup Time

100+

Employees Worldwide

30%

Shorter Job Lead Times

Our story

From CNC Shop to Industry-Leading Platform

ProShop started where you are—on the shop floor. In 1997, we launched Pro CNC, a small machine shop aiming to deliver high-precision parts and exceptional service. But as we grew, our tools held us back. Disconnected systems, endless paperwork, and clunky ERPs were slowing us down.

So we built our own system. It was fully digital, paperless, and designed for how real shops actually run. We called it ProShop. It helped us triple revenue and scale faster—with zero extra headcount.

By 2014, other shops were asking for our software. We sold our machine shop and went all in on helping manufacturers thrive. Today, ProShop powers 500+ shops across North America—transforming the way they work, deliver, and grow.

Leadership team

  • Alison Hawkins

    Chief Executive Officer

  • Paul Van Metre

    Co-Founder

  • Matthew Carrico

    Chief Technology Officer

  • Walt Ramick

    Chief Revenue Officer

  • Ryan Browne

    VP of Customer Experience

  • Sarah Laughlin

    VP of People

  • Jennifer Busenbark

    VP of Product

  • Divya Durai

    Senior Director of Marketing

Our Core Values

At ProShop ERP, our values guide how we work, collaborate, and deliver impact—every single day.

Win Together

We achieve through collaboration with our teams, clients, and partners. When we succeed, we succeed as one.

Lead with Care

We care deeply about—and respect—our team, our clients, and the manufacturing industry we serve.

Embrace the Pace

We thrive on change. We turn ideas into action by testing, learning, and innovating at full velocity.

Say It, Do It

We get it done with integrity and accountability. We say what we mean and follow through.

Trusted by North America’s top-performing shops

1000+

shops served

25%

average increase in throughput

6-month

average ROI

Inc. 5000

Recognized as one of America’s fastest-growing companies

Backed by Investors Who Believe in Manufacturing

In 2023, we partnered with Mainsail Partners, a growth equity firm that specializes in backing mission-driven, founder-led software companies.

Mainsail shares our passion for helping manufacturers thrive—and they’re helping us scale our platform, expand our team, and deliver even more value to our customers.

Together, we’re doubling down on innovation, support, and impact—while staying true to our roots on the shop floor.

ProShop in the news

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Interested in joining the
ProShop team?

See open positions