Pros: All information is centrally located. All employees have access to job information, from every location.
Cons: Takes a while to get comfortable with navigation and use. Coming from no system to this, took a while to get used to filling in all the blanks.
We went from a scattered paper based system to ProShop. This system has greatly helped our company become more organized. All of the job information is in one place and is easy to see. Support from ProShop has been top notch. Fast to respond and great explanations when we aren't up to speed on how the system works.