ERP and Process Changes Increase Shop’s Revenue 64% Year-Over-Year

Implementing ProShop has led to a massive process overhaul at Marzilli Machine. From 2020 to 2021, revenue increased 64% without capital investment.

“You don’t know how much waste you have until you address it,” says James Marzilli, founder and president of Marzilli Machine, a high-end component manufacturer located in Fall River, Massachusetts. Marzilli has been running his shop since 2011, but even after adopting a simple ERP system in 2013, managing the shop and ensuring its efficient operation was a grueling task.

“When I looked at shops that were one- or two- or four-man shops, the guy that ran that place was always broke, stressed out. He owned the business, but it almost looked like the business owned him. I felt that way as well at the very beginning of this.”