[Music]

Paul good to see you again see you as well thanks for having us welcome to C everybody today uh we are I am super

excited to be here with Sean cumins with Cummins Aerospace this is an incredible company

the the the complexity and sophistication of what they build how they build it will blow you away um you

can see just here they do big Parts you’re basically landing gear company right so tell us a little bit about the

company well we’ve been around 60 years uh started making bushings of bearings for the Tier 1 and tier 2 Prime

manufacturers and starting in 1990 we progressed into the bigger assemblies

and stuff that you’re seeing here and some more in the uh conference room there and now we do full gears and

testing at the facility here let’s go take a look at some of the parts talk a little bit about your journey with Pro

Shop and then we’ll go through and see the place excellent

come on in all right thank you I never get tired of looking at this

kind of stuff so yeah what this is amazing stuff I don’t want to even pick

that up what does it take to build Parts like this uh a lot of time and patience uh

and tracking most of these parts that are here made from forgings or from solid steel Billet hog out our typical

lead times are 60 weeks for material if it’s a forging and then it can take us

up to a year and a half to manufacture it and process it so it’s quite a long lengthy lead time for the parts that we

that we manufacture and I imagine you know clearly I mean many Machining

processes many external processes um coming in and out of the facility multiple times yeah so we that’s a 300M

F-15 main upper cylinder that comes in at almost 400 lb as a solid forging and

I think it ship chips at like 48 lb so we machine that all to get a configuration then we have to send it

out and heat treat it to bring it up to final temper and then kind of basically start the process all over again to

square everything up and then we end up in a processing cycle uh we don’t do any final processing here so that’ll go out

for almost four months of outside processing and then come back into us so

so primer paints all the different CAD nidle he treat choing honing right yep

all opportunities to have something go wrong well I always say that machine shops are one of the hardest businesses

in the world and I would probably put the tan of Parts you make at the top of that list there’s a million ways it can

go wrong and basically one way it can go right pretty much so documentation for us is key process is key uh procedures

is key um and we try to minimize that we specialize in landing gear that’s

primarily all we manufacture but yeah it’s it’s very small tolerances so you

know we really have to pay attention to what we’re doing sure so I’d love for

you to share just a little bit about what you did before Pro Shop um in terms

of how you managed you know work order packets inspections traceability uh and

then you know why you decided to sign up with us and just a little bit of that backstory okay so in the 70s we

developed our own software uh for tracking our bombs and our um cost accounting mm but our parts were much

simpler we were a bushings and bearings house at that time and then as that expanded in the in the 80s we needed a

more robust systems there was more items come or more uh softwares coming out on the market yeah and early ’90s we went

with epicore and Ed their software back at like version three and got all the way up to their Version 9 with them but

we were starting to push the limits of their system they really weren’t tailored to a manufacturing company they

controlled some of the process and stuff so we started looking um did an extensive research came across Pro Shop

had a very good conversation with yourself and your partner Kelsey and really liked that you guys came from the

manufacturing um world and created a software program because you couldn’t find one either that morphed into and

everybody knows your story morphed into a software company that split off um and I really like that where you’ve

integrated everything together and it it just fit with what we wanted document and tracking the pedigree

from womb to tomb and everything in between and uh it was a really good fit

for us so we’ve now been with you two and a half almost three years now I think and uh it’s awesome you know what

was that transition like especially going paper based probably paper Travelers and packets that were I

imagine this thick or more to uh to no paper well

from the manufacturing process at at first we were a little bit concerned you know you do something one way for so

long you get very used to it um so there was a little apprehension on it but we

understood it and saw it um there was a bit of a learning curve at first to to getting familiar with that and now we

sit and say wow how did we ever do this you know with with the paper um the nice

thing is is we kind of have a saying is you know poured into per shop if if it

can be retained or it’s something that we need we want in the system there’s one place we’re not spending time

looking for travelers we’re not spending time looking for prints or documentation unfortunately our customers at the end

still want that stack of paper so at the end you know you know almost as easy as

a click of a button right we have to generate that packet and send it to them but internal now we don’t have prints

and papers floating around everywhere put it in Pro Shop put it in Pro Shops because then everybody can access it and

you get it back out and it’s it’s really been a relief but it is a bit of a culture you know changed and and took a

while to get used to that that’s so normal and and uh especially with you know there’s all different kinds of

shops some of them you know make simple parts and have one process and it’s in and out in a few weeks and clearly

you’re you know many months long and so so much complexity and we’re on multiple machines and multiple locations at the

same time in that run so a lot of people try to keep it together and where’s that run book MH with everything in it that

never worked for us because it might be on five or six machines so how do you duplicate that in and out in that

transition now it’s easy pour it into Pro Shop sure and it’s there awesome

well let’s go check out the shop floor I know we have to be really careful about what we do and don’t see because you do some very sensitive stuff but we’ll be

respectful we’ll try to keep you away from that and let’s go check it out all right thank

you all right so this is kind of now we’re into the heart of the the operations at Cummins uh we’re set up

with our contracts and review and initial control of work orders here uh

to my left is engineering where we do all of our solid modeling all of our control unfortunately we can’t go and

film there do the nature of our product but this photo here on the on the wall was an image provided to us by ATK kind

of gives an idea of the complexity of parts that uh that we manufacture we were approached in the late 80s uh this

is a part that was on the shuttle program at that time it has a a case and then it has a

closure takes 400 ft-lbs of torque has to be aligned it’s a match drilled so it’s pointing exactly the right area and

they having huge failures for their Downstream processes let’s say this liner didn’t go on the closure they

would lose both halves so they would have to set it aside they came to us and said can you make this part so that any

closure will screw into any case and be match drilled and timed to exactly the same area and I was like whoa you know

and kind of like taking a bolt and a nut and saying if if you screwed the two together and torqued them to the right

torque you wanted the flats to be perfectly in the same area and I said well yeah I think we can um it’ll take

us a while to develop that process we took about five weeks to figure out on a smaller scale we solve their problem um

they were static cuz now they now the parts are interchangeable they were so happy they came to us and said oh now we

have a problem with the nozzles can you fix that problem yes and then they ignit her and that’s kind of how cumins has

developed you know it success with our customers give us the worst hardest problem you have let us let us solve it and then

we’ll build upon it and now the shuttle program obviously is has terminated but their next Generation in Aries rocket

they still have this on it so we’re making five ship sets for them now and you know it’s a soul source project that

we have but we just kind of think outside the box a little bit you know of how to of how to do that and and it was

pretty unique that we were able to make that happen we actually have some on the shop floor you can see in process oh awesome that’s yeah that is way more

complex than anything we made at our shop so kind of in awe so why while we’re here we should probably stop and

say hello to Navas because she’s uh kind of the Pro Shop Champion here for us

that probably even knows it a little better than myself and and has been very instrumental in you know our success

with Pro Shop so all right let’s stop over and say hello to nves all right hey

nees how you doing hello good how about yourself good well thanks for letting visit you here at your desk so uh you’re

the Pro Shop Champion yes I am pretty essential to the operations of this company here tell us a little bit about

what you do how you use Pro Shop and what it was like before using Pro Shop so I basically am the main uh point of

contact for all customers and um I utilize Pro Shop fully from uh customer

po all the way to invoicing so and the inbet um yes I’m a pro shop champion and

I assist everyone whenever they have questions um and just fully utilizing

the system how was it before I love that it’s paperless yeah um it’s easy to find

uh everything in Pro Shop so what was it uh previously to like get a status for a

client on a on a part uh I would have to go search and look Department go in the

shop see where the parts are at but with Pro it’s easy to just go to each operation and see the status of each of

the um operations based on the transactions MH um so it’s a lot simpler

than our old system how much faster can you get answers to clients versus

compared to what you used to have to do probably within half an hour and it used

to take how long hours hours and days yes well

thanks for for letting us uh uh ask you a few questions and appreciate your time

thank you thanks stavis let’s go take a look at the shop

all right holy smokes yeah those are big machines yes so we don’t get a lot of

view cuz everything here is rather large people will fit inside them yeah no kidding as we said before we’re

primarily a landing gear shop so our equipment is set up for large steel hogging of the parts we make lots of

horizontals lots of middle turns we like to say our parts are round Parts with a hole in the middle of them and that’s

the critical feature so we can go look at at some of them but the envelopes are rather large the OK case 5 AIS uh 277

tools 5 AIS horizontal for 5 AIS horizontal yeah so everything we buy typically we

buy two at a time just to help with productivity yeah Machine Sales say they never break down but we all know that’s

not the case so it helps with throughput or if we get in a pinch we can double up and run on uh

you know two maches at the same time our preferred setup now that we’ve kind of found our machines are large so we

didn’t have to get really fancy with trays or how to do the the monitors we found that a dual monitor one on top of

each other at every workstation has worked real well yep an example of our operations sketch this is part of a

bigger assembly goes through but we look at this as manufacturing sequence you know 50 60 whatever it is we bubble

every dimension of the same one for your IPC so we know if it’s in process or out of process we add the X so it doesn’t

show up on the reports yep and this is what he’s completing you know at that particular operation so got it it

there’s no other there is no other paperwork anymore you know we’ll go around we’ll find a little green piece of paper all it does is identify the

parts to maintain positive uh traceability yep and they can log in and

look at the video run times look at the tool pass and see where it’s going from the operator we have full verac cut

models or movies that are for that operations so you put a vericut uh simulation as a video in to pro shop so

everything that we run is fully CAD modeled fully run in the in the computer there everything is run in vericut Mill

and lathe before it gets to the shop floor but for those of us that have been machinists and somebody else programmed

it he comes down and then you wonder well why is he going that way or where’s he going next but they can look at that

video really quick they can see where it’s running and go oh yep that’s there give them a level of confidence um and

compare it they can see the times they know they know what it’s doing so that’s been very helpful and again everything

everything in the Pro Shop now all the setup sheets everything’s there so how has um having that information

translated into setup times or first pass yield or things of that

nature it certainly has reduced the pr setup time um we’re not quite there

because of the size to where we can kit everything and put it on a cart you see the size of the machines here

that’s a really big cart but if everything’s collected we’re not looking for it we know we have the right

paperwork so we found that time has been greatly reduced um setup time still takes a long time our setups could take

8 hours 10 hours 2 days I mean depending on the complexity of some of the parts that we’ve seen in the size of the

machines our setup times are long um so we’re trying to keep that there but if

you’re not running around looking for something and it’s right at your fingertips you’re not back and forth so

I would say we’ve saved at least 30% you know if I just guessed um off off the time wise for not going and looking and

it’s there and if we don’t have it put it back into the system so we’re always allowing the people you know to feed

more data in cuz if you need it I might need it so why not put it in there next time we know that it’s there so it’s

nice to have that single repository awesome let’s just look at some of these machines here I mean so what’s the

capacity of this thing so this is this is a wfl M80 this is kind of the creme

to Creme of uh landing gear if I toget so it’s automatic doors even the doors

are too heavy to move so it’s a large mil turn 120 tools 8,000lb

capacity 3 m Bed full Milling um ho or hobbing scraping every it’ll do

everything deole drilling ejector drilling the idea is is one big cylinder Chuck one complete a lot of parts so you

keep symmetry again in landing gear the biggest thing is the center hole that’s where the piston and cylinder operate

all the arms and stuff are different so this type of machine it weighs 128,000 lb came in all in one piece but it’s

very rigid um and this is what allows cumin to do

what we do in our in our big Parts because of the size of it yeah yeah you look small next to that yeah this is

this is uh so much bigger than anything we had at our shop

wow so our shop is set up with uh large turning on the left um here’s a part

that we looked at in the lobby there in that picture this is an oh yeah uh one that’s in process it’s not completed but

you can see the closure inside it now get some scale versus the picture um

that’s the booster separation motor we’ll make the igniters but we take this as a a umum forging turn it very close

tolerance so we’ll use the max the slant turns behind to do the deep hole drilling you know our boring our boring

bars are not like most people see they see a boring bar this big our boring bars are that big around and actually

there’s some on the Shelf there and and 5 ft long but in order to reach into this you know you need you need that

size apart so we have large turning four AIS lays most of them we have some two

AIS but everything CN C wow there’s some other ones over there don’t have the closure screwed into it

so that’s the timing that has to be put in there now and then match drilled so those are exactly the same sure so how

much does a boring bar cost that’s 5 ft long in this big rounds we’ve had boring bars 60

70,000 80,000 oh my God there’s some examples I mean there’s a boring

bar wow holy cow yeah just pick that one up and put

that one in the machine there oh well see you have cranes yep all over

yeah wow that is so then we made Custom Tool holders BAC designed the machines

their tool holders are very small they broke we came out with a proprietary double clamp that’s to us MAAC actually

buys this tool holder from us to hold big bars are you serious for other customers for other customers wow but

that’s what allows you to reach inside that hole is is a big bar and this is this stick to tooling is

what like inch and a half inch and qu inch and a inch and a half on that wow

just but the in then it all comes down to the small little cutter at the end yeah right but it’s the rigidity we have

to have the rigidity to maintain the tolerance yeah sure we’re working in you

know working in tents or never more than plus or minus a couple thousands is a lot of tolerance for us

sure that becomes a example of a non non-typical thing you’d see in a lathe

is a part that looks like a mill with the boring bars but we have to balance that so we have to balance the fixtures

and hold them different but you need very large envelopes this is now doing the forming and the bore in the

bottom that’s a big Spade drill basically flat blade flat blade

wow to reach all the way to the bottom and then create the corner radius but we

have to use the big holders this is a standard mazac holder and then ours are the double holders but not what you

would typically see no or expect to see inside you know a late no absolutely not

and you have these steady is this called a steady rest steady rests and then there’s programable Life Center so that

can come in and here and let go of this and move it and then in the midd turn the difference between this machine and

the big wfl is that has live tooling so it can let go lay over and then come in

and change the tool from a big boring bar like this to a 3/8 endmill and start

milling and drill but we don’t like to do the boring on the machines if it’s

there and quick and finite cuz now you have a very expensive machine doing what this can this can’t do the Milling that

can so we’ll break those operations up but you can see how they flip-flop back and forth

yeah wild

okay example monitor setups and then more of your

traditional 4 AIS you know turning right yep you could actually

lift these with your hands instead of a crane yeah this this one I can pick

up but we’re close very close tolerance you know it’s 410 Tolerance on the OD of that part it’s very very tight

wow okay when uh when you were putting monitors out uh I’m curious to know how

the you know the The Machinist the shop floor staff adapted to that was there push back I imagine there’s in many

shops some people just welcome it and others really push back and there’s kind of a mixture it seems to depend on the

the person um I have to say you there push back I’m a real pay for person I’ve been doing this for 45 years uh I want

to still touch it but now like behind they’ve got the print up on the screen

you know there’s an example of the drawing running for this and your ipcs for the check at first it was I got to

have this piece of paper why well I have to see this well there it is you know

you can tell from this far away it’s green and yellow it’s green and yellow so yellow’s getting kind of close so

there was a little push back you know and it was more of that mindset getting used to it nobody likes change sure you

know and it’s different Until you realize that hey it’s simpler I’m not running around I don’t have to go find that drawing so I’d run around the first

few months you know at night or Saturday and collect every piece of paper that I could find and get rid of them you know

where’ the paper go right there in the computer you know and now they’re just used you know they’re used to it we

mentioned this is all the paper that we have right that’s our

traveler manufacturer with Pro Shop cuz we used to have two different systems work orders operation number the

part number what we’re doing where it next operation where it’s going and then if they’re done or moving any we use the

bottom of the sheet as a as a hand shaking but that’s it that’s the only

right paper that’s here you know so now they’ve embraced it

but it was a little tricky at first yeah oh that’s that’s that’s that’s to be expected for

sure it’s an hsk 100

yep wow yeah and how many tools does this hold 120 yeah there’s some big and then you

can do the long boring bar 3ot and then we have then there’s three carousels up on the top of the uh machine that take

long boring bars so they’re 5ft long boring bars and then we can change the head just only of that so that’ll tool change so this will change Carousel this

also has the ability for deandria head coming from Machining and we can go in and it’ll actually like a uais is it’s

boring it’ll go in and open a Groove and get smaller so it’ll do bottle boring kidding uh-uh and it so it outer turns

so on an axle on the part where it comes through and the axle sticking up on this top is

smaller than the the bottom normally you’d have to bore that and do it and they do in a big gap lathe we just stand

it up here and come with the deander head and it bores and then it gets bigger then it turns the taper then it turns the straight I have never heard of

that that is so fascinating that’s only $80,000 [Laughter]

option actually that’s the DN no that’s a regular it grabs it out of the the front three

tools machine made Austria Austria okay that’s all that company makes is Mill

turns they don’t make lce they don’t make Mills and that’s one of the things that makes them so specialized in landing gear is that’s all they build

it’s big it’s rigid I mean it’s huge and they make a two they make a 100 and a

200 the 100 will still fit in here the 200 goes in the ground of story with the

chip conveyor and everything it’s just absolutely massive wow so the middle of

our shop is our midsize for us some vertical secondary Ops four AIS

horizontals five AIS horizontals at the end and we pair up for doing cylinders

here’s another example of the the part you can see the closure that came in and the complexity of that of How It’s

machined and it fits into the case these are both forgings to start with or is that Billet yeah no they’re solid but I

mean they do have some shape but but it is a forging pretty close to a Billet

yeah yeah you’re making a lot of those things yeah this is one chip set it’s 20

25 so there’s 25 of them on one rocket or whatever there’s 16 on a rocket four

on the top four on the bottom for each one of the solid rocket so that’d be 16 but then they have some requirements for

it’s going into space if they have to shoot one off within so long of building and the next launch that they want to

have that many extra because when they get close to a launch State they have to have fired or tested one within a certain period so they need extras if

they run out of them then they can’t use them cuz you can’t go with 15 so it has to be there

because of sure they were super interesting to come when they came out and said hey we’re here we’re rocket

scientists and they really are rocket scientists and said you know we really look at stuff I said yeah we’re good

with Aerospace understand that they came and said I don’t think you understand we had a customer that had a hallway like our

hallway that looked into their shop but it was a wall and said we’d like to put a window in there we sent a team of

people out for 3 weeks to study it we couldn’t find any asers you know impact but told them no it works without the

window no you can’t put it in and I go oh you guys are very meticulous no kidding you know

full lock planning we have to go to the same people has to run the same machines has to I mean it’s very but we all know

what happened to the shuttles and if something goes wrong sure very bad things happen so

very very critical very close tolerance but for examples of forgings are stuff big it just ends up

everywhere gu is igniter for the inside of that multiple assembly and it goes

through and that’s what ignites the the solid propellent in it is this has a cone got

it yep and there’s two tags and that’s it that’s yeah that’s it wow very cool

and it’s nice that you can go to any computer as you know and someone’s here going oh I wonder where that is someone

asked a question boom I can go over there minimize login my access is different I can look at whatever I want

click and it’s done and gone so it’s not like oh I’ll get back to you it’s yeah on the it’s right then so that’s been

very nice yeah and this Mori uh 6300 this would be big in most shops but it’s not

particularly big doesn’t look so big anymore that’s a 5 AIS horizontal yeah

then we get over to some of our larger uh horizontals again for some of the bigger parts and two more mil turns so

we started the mil turns in the uh early 2000s with mazac here which is a good

machine tool Builder and now is doing our midsize they just don’t handle the really big hog out Parts as well as the

wfl does okay but we found that from their capabilities it suits our product

really well Chuck once use it as a mill use it as a lathe right secondary operations um and again we buy

everything in pairs

okay this is an integre and then a pro shop station just right here yeah single station this will be changing to a to a

dual monitor like I said that’s what we’ve we’ve uh found to be best but they’re just this was this was their

Smart Station for MAAC that was there now we just use it as a desk I mean but it was it worked for

chair so it’s kind ofair be nice to put one of these at every operation but it get kind of pricey if I had to buy them

from MAAC but that was actually bolted onto the side of this it was just there for their information got

it but it takes in machine video so the machines all have video video inside so

we can play that there they can call up and see and watch the camera inside so we have cameras inside our machine so

they can see where it’s cutting uh if we look in in this one yeah there’s nothing in

here Machining but you see how big the tombstone is yeah you can’t see on the other side or if it turns Things become

blind especially when the doors closed you know sure so we use the camera

sometimes you can see sometimes it’s there but can you that footage can you record that footage as well it ends up

being really washed out you know I mean there’s coolant there and splashing so sure the watch watch Machining is not

there but it’s helpful sometimes to look and if you hear something what’s it what’s it doing um and now today’s

cameras and Technology’s gotten where you know 100 bucks you can throw a camera IP camera in goo GoPro or

something in there yeah very

cool and then a finish operation now you’ve got a lathe again like the ones on the far side but we also have the

Milling head so instead of Li tooling on a on a which is very weak now we get a

you know 50 horse Milling spindle 100 horse on the Turning so you kind of get

the best of both worlds think of this part right now as a five AIS Mill laying on its back there’s its rotary table it

can drill and everything but we’re using it as you know a lathe and drilling kind of in a for AIS application now again

that has 120 tools so you’re kind of Limitless you know and what it can can

do which makes your setup longer again right but you can get more features with less work folding yes and to reach that

second side you know that’s there when you’re doing straight hogging sometimes straight for AIS work out really well as

we get down to the end there’s always that oh why’ they put the hole in in a negative angle instead of another setup

this allows us to reach it so we’re more efficient love

it workshops are shipping and receiving stock parts coming in forgings and

staging and then we can go in into uh QC here we’ll see they’re using you know

Pro Shop throughout and what’s this uh cool looking material this is burum copper or

copper brillium okay uh this is actually two parts interlaced with them right now

so we’re Machining them nested with one another uh it’s a C5 saddle bearing so

it’s for the main gear so it rotates in between so they’re sitting like this right now probably not inexpensive

material I imagine course nothing you start with is inexpensive nothing we start with is

inexpensive that’s probably the most expensive price per pound brilliant that

that’s like $88,000 for that chunk of brillium 8,000 bucks mhm yeah you don’t

want to scrap those well there’s only one guy making it so you know you’re at their Mercy it’s high wear it’s you know

better bearing material than Lum Niel bronze and stuff but yeah that’s that’s a pricey piece of the problem with that

is when we lose one we lose two cuz it’s making two parts cuz they’re nested got it so that one really hurts yeah no

kidding all right we’ll step in here to inspections to see some parts that are close to finish then

cool it’s always more calm in the inspection lab you hope you hope yeah if

things are going well so our inspection uh everything comes through final inspection at every

single operation so every our our process and the complexity of Parts no matter what we’re doing production

control Machine Tool machine completes that operation brings it into inspection inspection inspects that operation for

the sketch that we’re using that sure in that instance that’s up on the screen there again that’s out of Pro Shop

they’re checking that Dimension good or bad goes back to the shop so everything runs in that triangle we build that all

the way through no matter whether it’s first operation or final operation we treat them all the same yep and then it

comes through example some of our stuff on CMM we use RoR arms inspection tools

uh again love the Pro Shop side that you guys have integrated

quality um with a quality system and everything integrated into Pro Shop uh

Heather our director of quality uh passed our audit this year 100% using Pro Shop which as9100 recertification

awesome and uh was pretty proud of that and exciting to use it the Auditors

loved it Heather you going to come join us hi Heather hi good morning nice to

meet you hi Heather doll nice to meeting you he’s one of the founders of Pro Shop yeah so you recently passed your as

resarch with using Pro Shop entirely yes so I was on boarded at the end of March

um our previous quality management system was not integrated into Pro Shop as of yet so I went through every single

task uh through Pro Shop went through all the quality procedures went through all of our internal forms from our old

system and integrated it prior to the audit um which was uh July 5th to July

8th and and uh what did the auditor say it went very well he was very impressed

on he had the auditor last year had seen Pro Shop but not being in use got it so

this year he saw Pro Shop in use and he was quite impressed on the integration

from what was a manual system into the Pro Shop system so I imagine doing it

for the very first time in Pro Shop there was quite a bit of work to get ready for that how would you say in the

future prepping for the next year’s audit and the year after that compared to what you’re accustomed to at other

systems paper based not as integrated whatever so it’s going to be a lot easier only because it’s a system base

where I can uprev at the same time make sure that the training’s done in in real time within you know 30 days um and get

away from the manual system having paper training records and showing objective evidence to the Auditors awesome

everything’s a click or hover away you know who did this hover over oh James did it I mean it’s just it’s so nice to

have everything at your fingertips and you can look from across the room oh that’s all green oh it’s all good I mean

it’s it’s integrating we’re also using a lot of dat inomics which you guys have introduced and partnered with for

collection of the information and we’re kind of their beta or prototype for

collecting data from the CMM so we’re now getting that from them as well and you know there’s

some hiccups and things that go with anything new but learning on our side or their side but it’s been awesome you

know and and everybody’s excited to hear it gives you that validity of of what’s

truly going on so if you’re spending less time chasing paperwork and things are you spending more time just doing

quality process Improvement or yes so that is what we’re focusing on right now is getting be all the processes more

robust and uploaded into the system yeah um pro shop did a great job on the

mapping uh with all the flowcharts through the system through the quality procedures uh we just want more

information um put names to the tasks um things like that to integrate it with our um company and what we do and

expanded on it we used your flying start to get started which gave us a good foundation and we really want to you

know where is it what do we need go look in Pro Shop it’s in there so now it’s not only go look for the manufacturing

data but if it’s a quality side or a spec or where are we and then in the process that didn’t you know up to date

or out of date sure just pour it all in there you know and pour it I love it you

know and it’s a lot of work but it as it gets there then it’s at your fingertips it’s just one place to go get everything

you know and it helped and and Heather’s doing a phenomenal job of of making that more robust and they keep expanding on

it you know we really want to live in the quality system for us quality is number one I mean and you

hear that all the time or safety’s number one or whichever it is but I mean we really have to watch watch that so

want to live in it then the easier the system is to use the more apt you are to use it so we’re using it more it’s

engaged you know checking the tools out you know and and doing that it’s just all that information there you’re

troubleshooting everything goes perfect it’s a lot of extra work you know to have that but everything doesn’t always

go perfect so to troubleshoot it makes it so ni nice your ncrs and your photos and attaching the photos and and the

handshaking of that I mean that’s what we’re really thriving to and making it to where it’s simple and everybody is

using it and I think there’s been very good reception for that you know

obviously it’s changed there but everyone now that embrace it like oh

well Paul you need to put that in Pro Shop you know it’s in here and I need you to finish that so I can finish my job you know and that’s what you want is

the team the team is building more cohesive and more commun communication is is our and that’s sort of a general

theme you’d say I would I mean I would throughout all the Departments that we have is the

consensus is the same of developing the processes making them more Rob best making a team collaboration instead of a

quality manager or a quality engineer dictating what’s going to happen in the process working as a team to get the

processes fully robust absolutely I mean the more you use it and the more people use it the more they want to use it cuz

it just keeps making it easier and then if I’m using it a lot and Heather’s using it a lot and you’re not right we

want to say Paul use it more trust me it’s going to help out and then as you do you move over to the dark side or

whatever the Pro Shop side and say yes it’s good so it it just feeds on it you can just see people wanting more because

it is easy it’s it’s simplified it yes you still have to do do those items but put it in one spot I mean we used to

spend an inordinate amount of time where’s the inp section report for that where was this who’s got the travel well

they grabbed it in here to check and couldn’t find now click on the button you know you can have your own picture

of the operation on your screen and she can have hers and I can have mine and I what I’m doing doesn’t affect you know

her I mean so and they’re there it’s so easy to control what would happen in the

past if you lost like an inspection a first article report you have to do it again you have

to really do it all over again and if it’s a finished part was play primer top

coat you have to compensate for all the buildup to get back to the original dimensions of what the product was at

the time prior to outside processing now we would have the hard record like the one that’s running on the CMM here that

part probably has close to 500 features or things that are checking so you’d

have your rough before plating so we would go back to that operation and we would have the hard copy and in file

cabinets rows and rows and rows you know we have hundreds of file cabinets going back to the’ 60s like I said we still

have the data we could go back to that operation 40 and retrieve it but if you were building it later you’d have to go

back that far and keep recreating it now the system builds upon itself you can’t

lose it you put it in right throw it away cuz it’s it’s in the system so now we can re rebuild that you know all the

way through cuz our customer wants Unfortunately they don’t they don’t trust us with you know the one piece of

paper and trust me here’s aert no no I mean literally binders and stacks of

paper that part probably has a stack of paper that high really and every one of

them run 128 of those and everyone will get its own pile of paper so they won’t

take a digital submission no that’s the government I mean some will I mean Boeing might and

they’ll take electronic right usually the first article one they want the hard paper but then we also Supply you know

we’re trying to wean like sure this disc does the same thing you know but it

takes time to put those through now you guys have all the searchs and it’s there when you click for that serial number it

sucks all the data so yeah what what would it take to put together a final inspection package previously versus

What It Takes now time a lot of time a lot a lot of

manual entry and with Pro Shop being able to integrate the as9102 forms from

the CMM that’s going to be a time saer for form 3es and having the submitt to the customer sure instead of somebody

going through a manual work order and literally typing the dimensions from

step on the form three so rough order magnitude of Time Savings we would now

be down to day instead of days I mean and and it could be several days depending on where

it was and and if it was right and you weren’t missing a paper and we have to look at all the search to make sure

which one’s there you know we we probably went out in lots of six you know so 128 Parts divided by six that’s

the number of lots that went there just a penetrant so which that serial number which one of those CTS what is we have

to have the right one because then we have to list them so now just to tabulate and coordinate all that with Pro Shop has linked that together

because when we type the serial number at the end right it’s doing the data mining for us right and you know there’s

other systems that that did that and you could get but now it was separate from your Erp system you had just a standalone quality system that’s there

which means I enter it once here and that doesn’t have the data and oh I got to jump into this system and it doesn’t have the data now you guys are the only

ones that I’m aware of which is one of the biggest factors for us it’s all in

Pro Shop right you know so suck it out so it’s one one location like I said we

got one green piece of paper that tells me what that part is and other than that start clicking the buttons in the system

because it’s all it’s all there so it’s peace of mindwise it just makes it easier you know we’re we’re eliminating

the file cabinets as it’s all you know digital well it’s very gratifying for me

to hear the impact it’s had uh because you guys clearly make really critical

important parts uh and enabling you to do that easier less costly less stress

you know it’s just yeah you aome and you guys have been phenomenal to work with obviously we’re different than a lot of

your Maybe Cookie Cutter standard customers we’re we’re at that Fringe In we realize it but between you and Kelsey

and your team there when we have needs or requirements you’ve been very receptive and we want to make the system

better for you because that’s good for Pro Shop and what’s good for Pro Shop is good for us so it’s been a very good you

know platform for us to to bring things up and and allow you to expand you know

your Market you know using more people like us I guess yeah well yeah there’s

yeah the breath and complexity of what it takes to make uh things of this

magnitude are just mind-blowing and uh so yeah it’s I really appreciate seeing

it sort of a little bit behind the scenes tour thank you no problem compan anytime doors always

open awesome thank you Heather thank you yes thank you so much yeah really

pleasure all right so Paul here’s maybe an example this is our shipping and receiving and some minor kind of bush

type assembly examples of just the stages of parts that we have in the hand

shaking whether it’s going back and forth the part coming back from shop pen and anodize this is ready to go out for

a intermediate material tempering we have just raw tubes that are sitting out

going for heat treating and then we’re going to finish machine it here’s an F-16 uh part that’s back from chrome and

grind that we don’t do internal that now has to go out for CAD plating and back uh behind them are some other parts

can’t get too deep and there but you can film that if you if you want

um here’s an example of a finished part that’s complete it’s an F5 piston and

machining this has been out for heat treat and back and then for material Tempo then shot peening honing

grinding um chrome plating rep plating CAD Prime paint back for bushings I mean

it stuff just is in and out all the time and we track everything everything you know with Pro Shop and and as we said in

in other areas that creates a lot of documentation you know and and hand shaking and again right just one piece

of paper now so it’s really simplified Us in the complexity so stuff just continually back and forth we use it for

inventory we use it for material prep um we’re really excited about using and

starting to use some of your dashboards and some of the the other items um that are available in the system that we

haven’t been using some of it and most of it from our standpoint where we just weren’t ready for it need to make sure

you were using the system so you got good data out sure um but now we’re looking where our data is cleaned up

we’ve been using it long enough to we can really start to utilize the boards as I’ve seen some of your other videos

with the big screens and know where they are to what do I work on next you know take the guest work out the one at the

top you know and then do next and all the instructions are there so it’s kind of a womb to tomb of of coming Aerospace

SP and some of the parts that you know we manufacture and and we think it’s a great partnership to be working with you

folks well Sean this has been absolutely mind-blowing uh I know people are going to absolutely love seeing what goes into

making landing gear parts and the types of uh they’re going to call me crazy yeah it’s it really is something else um

it’s really Next Level so thank you so much for this time thank you for everything you guys do for us to to help

out it’s been a a big pleasure working with you awesome all all right well thanks again for having us in today

thanks thanks everyone for following along I hope this was really interesting and informative for you obviously this

is sort of Next Level manufacturing uh the automation the complexity the the

sophistication of what goes into it is uh is really something else and to see

Pro Shop as sort of a backbone of the data flow and the process flow and the

quality is uh this is really what what we originally you know wanted to build

for ourselves in our own shop we were doing much simpler Parts than this and it’s really cool to see that it can be

extended into just this next level of just really intense sophisticated

manufacturing so thanks for watching and we’ll uh see you on the next

tour