welcome everyone we will begin in one
minute
hello everyone and welcome to this special webinar Better Together how to streamline your Erp and quality
processes with prosop and high QA I am Lisa Sterling your host and moderator
for today’s session today we are going to take a look at why streamlining your Erp and
quality processes can dramatically improve efficiencies and production for your
shop but before we get started I would like to mention just a couple of housekeeping items we invite you to ask
questions throughout the presentation by typing in your Q&A tab at the bottom of your screen as your phone is muted
during the session we will address the questions received at the end of the presentation please note that this
webinar is being recorded and will be available in a few days for playback I would now like like to
introduce you to our presenters for today we have Brian Anderson technical adviser for Pro Shop as well as Chris
mesino vice president of product for high QA and with that I will turn the
floor over to Chris to get us started he Thank you Lisa and thank you
everyone for taking the time to join this session um hopefully we find it really valuable and and we give you some
new insights into how um you’re able to uh work more efficiently with Pro Shop
and high QA together um just real quick C uh um thing to get out of the way I’m
a little bit under the weather today so I’ll try to mute as best I can if I um to to avoid the sniffles but apologies
if anything sneaks through and so um I just wanted to start
the session off today or we wanted to start the session off today with a quick um intro as to
why pro shop and hiu are um are have been partnered together for so long uh I
think we’ve been partnered together for somewhere around four or five years now um and a lot of that has to do with the
um combination of value that we saw uh between the two companies U there was um
in addition to just like functional value uh that you’ll see today as we outlined kind of um some of the feature
benefits of the different packages but there’s also kind of a lot of similarities in the way that the
companies were um uh both either established or the way that we operate
and a lot of that being that the people that started these companies Hua and
proshop um and and the people that work here we have a really U unique set of
background and experience uh and domain knowledge uh about the manufacturing sector and it’s fairly well Diversified
too so uh in a lot of Erp companies you typically have Erp experts in a lot of quality companies you have quality
experts right um but uh there’s actually the and among the founders and the top
Executives or management teams um there’s actually a pretty diverse set of backgrounds across manufacturing even a
lot of us have you know programmed um CNC machines on the floor right and and
run Parts through uh their life cycles where we have CAD cam backgrounds PLM Erp all of that um and that brings a
nice well-rounded perspective uh to how we develop these products and how we um allow them to
integrate and uh for a ideal experience for you guys overall uh and another
point on that too is that you know with today you’re going to have multiple software systems in one way or another
uh to run your business and so the expectation from our standpoint is that those software packages should be able
to uh seamlessly integrate with one another uh to provide an overall uh as efficient as
possible experience um for your operations so that you can connect everything from quote to shipping um and
without any redundancy and data entry between uh the different systems um or
without any kind of significant manual workarounds and so uh I say that to
point out that what you’ll see today um we’re currently doing and we have been
for the last few years a CSV uh data exchange and something that I I’ll just tease right now but we’ll get into at
the end of the session is uh we’ve been talking for a while about uh a more tightly integrated um solution or or a
connection between the two products and that’s something that we’ll be able to talk a little bit more about
what’s coming up in the next few months here um as we’re getting closer to
having uh a variety of scenarios and use cases supported through um actual API
connections with live data exchange so I’ll tease that real quick and then uh
just know that we’ll get to that at the end of the session all right and uh with that we just wanted to show one uh quote
uh from one of our joint customers just as a example of some of the benefits there uh so I’m not going to read
through this exactly but we have a couple of quotes throughout the flow here uh just to show you some of the impact that these products are having on
customers when utilized together uh something I noticed personally is the
that proshop and hiqa seem to be Unique Products within the market overall um me
personally I’ve actually worked with both companies uh throughout my career um because I was actually highly
interested or um uh impressed with the way that technology was being built in
the way that it was differentiated within the industry so hopefully um that comes across today and um and hopefully
um you guys are able to learn some things and see some new value that you’re able to get out of the two systems working together so with that
we’ll pass it over to Brian Anderson uh with Pro Shop thanks Chris I really
appreciate it and uh thank you everyone as Chris mentioned for uh spending your time with us today um yeah that was
great intro um and really kind of help you know set the stage for some of the stuff that I want to uh chat about today
and really I think you you really nailed it right on on the head there with uh
being a a a very very capable solution to uh in our case to to Erp needs but
also being open and uh able to connect um so we’ll kind of T touch on some of
that as uh we kind of move through my slides today um now Pro Shop uh for those of
you that don’t know was actually built in a machine shop so uh when we came
into Bean um we were a small machine shop we were founded in 1997 in Monroe
Washington uh and very small so there’s actually a little bit of a picture of uh the original owners the in the original
space of course before we moved any machines in or anything um and we were
using Excel to manage the business Excel QuickBooks word um Microsoft Project
lots of discon connected systems uh so you can imagine I’m sure a lot of you have experienced what that’s like to try
to run a business or even do parts of a business uh and have things uh separated
and and then have to spend time to bring those things together so as we were growing um actually 2000 is the year
that I came to the company I’m a machinist by trade so as Chris mentioned uh we have a uh wide wide background in
the industry uh but we were outgrowing and we started searching for another
solution we looked at all The Usual Suspects from the very expensive uh Enterprise level erps to the more uh Job
Shop based stuff and we were just underwhelmed we did not see anything
that would meet the needs in fact we were already doing more with Excel than what these other softwares were offering
us so uh we hired a web developer and started building Pro Shop and originally
of course you know being a small machine shop uh we were really focused on our
our own company managing what we needed to manage uh and managing the growth that we were experiencing so uh we in
the Pacific Northwest uh definitely had a a large amount of Aerospace work that
we were doing so we continue to develop the system to meet all of those needs meet the needs of our clients uh the
quality systems that that needed to be there and continue to just build it in one software
W now over the next several years um we experienc very strong growth we actually
of course in that in the early 2000s everyone knows the economic downturn that we experienced especially in the
Aerospace industry uh we weathered the storm and actually came out stronger all
the while it was uh us building the software that helped us manage it and
actually get through that so in fast forward a little bit to 2008 oh sorry
that makes my slides up there uh fast forward a little bit to 2008 we actually had an employee working for us on the
weekends he was Moonlighting with us and his primary job was actually at uh self
aom Marine which was one of our largest customers at the time now uh he had
worked with us on the weekend and uh went back to to his main company and said hey you know they’re doing this
this great work with this software I think that we should incorporate it and see what we can get out of it and of
course as they approached us about that uh Prospect we were like what do we know about software we’re a machine shop uh
but they were persistent and so we helped them implement it and in the first year they saw such dramatic
Improvement on many aspects of their company that would be things like ontime delivery overhead reductions increases
in throughputs increases in profits that at that point the founders really took a step back and and evaluated what we had
created and and realized we were really on to something U that wasn’t just valuable to us but was actually valuable
to the industry as a whole and and that’s really where a lot of this conversation today uh takes root is that
from the very beginning here as a software company we’ve believed that the
industry needs to be better more efficient faster and more responsive to
the marketplace than it already is and how can we do that well the best way
that we can do that is to shed the manufacturing company which
the the founders did in 2014 uh and spin-off Pro Shop uh and uh
focus on the software side and how can we help uh integrate that throughout the
uh uh the industry and help many many different customers uh realize what their true capabilities are uh and of
course working with other companies like hiqa to help make that possible
so um how does Pro Shop do this well first of all internally what we do is uh
we kind of control everything from the front door to the back door whether we’re talking about doing estimating uh and project management managing
purchases and inventories uh understanding schedules and backlogs we we’ll be able to see how
all of that comes together in a single system uh visualizing work instructions
so one of the things that that I think differentiates Pro Shop from a lot of the other options out there in fact
almost every other option out there is the fact that we really do focus on every single role in the company whether
that’s somebody in the front office uh somebody that uh Works in purchasing or
receiving or right down to the shop floor uh whether it’s running parts or doing machine maintenance all of those
different things are actually tracked and and addressed within the proot envir
en we also especially since we came from the Aerospace industry wanted to
incorporate quality now when I say we wanted to incorporate quality this is not something that we just added on this
is actually features that are built in the Pro Shop uh that will help manage
everything from the top level quality manual all the way down to shop floor inspections and we do it all digitally
um everyone knows that uh uh you know the industry definitely started on paper uh everything right from drawings to
managing the business and managing the accounts Etc but of course here we are in 2022 approaching 2023 uh that’s not
the way of the world anymore and so um we right from the beginning in in 2000
when we started developing the software we knew that we needed to move into a digital and a paperless environment and
that has been core in our Transitions and in our Evolution uh through the
entire process and it will Main main that uh as we continue to
grow uh few of the key components here I won’t spend a lot of time on this but uh
estimating and quoting you know one one of the things that we need to do is really understand what the customer
needs what are our capabilities and processes are and be able to put together pricing for them very very
quickly whether we’re talking about a single component that’s a prototype run uh a long-term production run with
repeat orders or a complex assemblies any of that kind of stuff all of that
needs to be quickly evaluated uh and priced out to the customer so they can
get a competitive quote in real time and then of course we can react to that we
want to be able to uh set up all of our work for Success again all the way through the company whether we’re
talking about that upfront project management contract review side of things what are the true requirements
this is really critical when we talk about uh industries that are uh that are
controlled with quality system like ISO or as or uh e even oil and gas
Industries uh we need to be able to know our supply chain this is especially
crucial crucial right now uh we need to know what do we have what do we need can
I get it on time uh and we need that visibility all the way through so part
of the The Upfront planning process is going to be able to have uh quick visual
representation of that and then be able to react to that and and put in place
the plan to get the items here that I need whether that’s raw materials or or components for assemblies or what have
you again we need to know uh and and see what that supp supply chain looks
like visibility of targeted time and cost so this is where uh again we need
to know what we have to do so whether we have estimated the job or not we when we estimated we might know that it’s going
to be 20 hours on a machine and 10 hours in assembly and 2 hours over in part mark but we need to know that we need to
know it at the beginning and then monitor our progress all the way through
so we need to be able to see that our setup was done and it was done on time
and same with our inspection have we actually done the inspection that needs to be done did we accomplish it in the
time frame that we think that it was going to take did we also will produce
the parts or or run the process in the manner that it needed to be run or was there an issue and we’ll be able to take
all of this and see it live whether it’s somebody on the shop floor somebody in
inspection all of it is evaluated in Pro Shop and it’s very very Vis
visible scheduling is also something that is usually a fairly large topic
there are different ways that we think about scheduling in Pro Shop uh that could be things from uh the Gant chart
views to to know uh you know what’s the status of any of the projects that we’re
on um what is the the the likelihood that we’re going to get it done on time
how much work does it take to get to know this do we have to put together reports does somebody have to sit down
for an hour every morning and figure out where are we uh and in Pro Shop we
wanted to eliminate all of that uh we we know what it’s like to I personally know what it’s like uh to have to sit down
with uh Excel and Microsoft Project and whiteboards and Post-it notes and run
around the shop to try to figure out the status of things um where where are the bottlenecks when we’re planning new work
how how do we know what uh what resources we have and what capabilities we have and where can work actually fit
in sales needs to know that if they’re just going to sell for one value stream uh but we have five different value
streams they really need to know where our bottlenecks are what availability
and what opportunities they have that they can turn around and help serve their customers and of course what do we work
on this is something to write on the on the shop floor if it’s again somebody standing at a machine how do they know
what to work on uh so Gant charts are a great way to do that we also have dashboards I don’t have any uh any
slides of dashboards uh there’s different reasons that we might be looking at different scheduling and and
um prioritization tools within Pro Shop to get people where they need to be and
we want to do it very very quickly we incorporate all kinds of
tools for uh again letting people know what to work on so we have a complete digital tool Library where they will be
able to see what what tools are required how many we have in the bin are they in use where are they are they over in in
machine a or are they in machine B well a full library of uh of uh tools that’s
uh situated across both the manufacturing side as well as purchasing
in inventory we’ll be able to track equipment and uh uh maintenance
requirements um this module also tracks calibration for Quality Systems if you need to know the calibration status of
any uh inspection equipment same module it’s actually going to notify people
when something is out of calibration or something is due for maintenance uh so people again don’t have to spend a
lot of time building reports they just see right away what needs to happen and they can react to
that as I mentioned before the quality system is built in and this is not just
a bolt onth side file server everything from the top level quality manual all the way through through procedures
training how it relates to employees what kind of access they have within the system all of that is fully integrated
within Pro Shop and it also incorporates security features
so if we’re talking about uh if you’re if you’re a company that’s in the um defense industry or if you have to work
with anything that is itar controlled or you’re working on your cmmc compliance
or certifications uh the tools for those are built into prosop because you
shouldn’t need to to take a disconnected system to control files or to control
what kind of access people have and what kind of data they can see all of that is going to be built right in and uh and
included within the Pro Shop system handling non-conformances and uh
reporting within the system so we of course want to know when things go well
and we need to know when things don’t go well and so when we do inspections
within the system we’ll be able to track non-conformances or corrective actions or returns uh any of those things are
actually all built in uh there’s automations to make sure that if something is entered in uh out of
Tolerance that we can see that right away and then of course we notate that to other employees whether that’s a
manager or uh an inspector or something like that and once we have this data we
also do automated reporting so if we’re trying to review the previous month’s performance and we want to know the
scrap rate or we want to know the performance in a certain area or by a certain employee all of that is just uh
a couple of clicks away again without having to sit down and work through any
specific reporting so to speak and quality control from the
actual inspection perspective so in this case um I’m actually not going to talk a
whole lot here as you can see we’ve got some balloon tagging on the left we’ve got an inspection plan on the right this
is really where we’re going to start uh understanding what what connections we
have with with high QA uh because uh Pro Shop I’ll be a very very capable system
we don’t do everything there there’s just some things that we have not uh we’re not going to be spending time
doing uh and and that’s where some of our our um Partnerships come in and so
with high QA uh we’re able to actually work directly with that software and
combine the strengths that they have with the strengths that we have to make
a more seamless experience and save everyone time and get them what what
they need when they need it as quick as possible um little bit of a quote here
before I hand it off to Chris um this is a a joint customer of ours uh between
Pro Shop and hiqa and I won’t read the whole thing this kind it’s kind of long here but but basically I just I love
this quote it it is fantastic uh and honestly it’s it’s very humbling to to
me uh this is just how uh someone can can take the the tools that we have
provided and uh work from uh as as he says work from from being a welder to a
highly skilled QA manager uh and running the team with Pro Shop and high QA and
running it in in a very effective and very efficient manner and and the the time saving here to to go from an hour
or more to 5 minutes is is just an incredible uh transition and uh really
at the root of why we do what we want to do uh because this is the kind of thing
that as I I was saying before the industry needs more of we need to be able to help people get to a level of
efficiency that makes them more competitive makes them more um uh more
efficient and of course more profitable because that’s better for everyone not just the company but but their customers
their employees and so on so anyway I love this quote uh it really kind of captures a lot of what uh uh what we’re
talking about today and uh with that I’d like to actually turn it back over to Chris here um and uh and let you pick
up hey thanks a lot Brian really appreciate it um yeah that particular
quote is one of my favorites as well um um you can see like the enthusiasm and
how we uh were able to transform his world quite a bit there all right um if you are able to
stop sharing Brian I’ll take the screen there all
right excellent all right just quick confirm you’re able to see my screen yes
sir okay awesome so uh a little bit about high QA
excuse me uh a little bit about high QA and uh who we are just for those that may not know us um uh directly uh We’ve
uh we’re a manufacturing quality company uh that’s been around since about 2006
or so I believe is when we were founded but really started taking off um post 2015 or so um there was a lot of
Technology development and such ear on with the OCR engine that we built that’s OCR stands for optical character recog
nition okay so that’s the tool that we use to be able to Auto balloon drawings
and that was kind of where we started but um we had a vision of where we ultimately wanted to be and I’ll touch
more on that in a little bit um but yeah as a product or as a um
a software provider we have a extremely expansive platform uh that’s able to
address a huge amount of um really significant needs that within the market
related to Quality and Manufacturing and so I’ll touch on this just just briefly and then we’ll kind of focus in on a
couple of key areas here in a demo um but one of the major issues that we saw
within the market was the lack of tools or common platform for quality and
Manufacturing Engineers to be able to collaborate together okay and so um th
those two areas tend to be siloed uh fairly significantly um and that that’s
something I liked about proshop is that they’re able to uh coordinate uh or help those uh teams coordinate among other
teams as well uh within the organization and with high QA we’re able to do that
uh in a little bit more specific way when it comes to Quality planning and
inspection planning okay so uh as a tool set overall uh we we get into a whole
bunch of different areas um but for today uh we wanted to kind of focus in on how the ballooning uh side of things
works and how we’re able to plan and prep um inspection plans to push them up
into Pro Shop uh just a real quick uh piece here about um we’re just over a
thousand customers now actually uh we were just talking this morning I think this may need to get updated to 1100 uh
but I’ll have to check the count um but this is an example of some of the companies that we work with so all the
way down from like Mom and Pop shops and all the way up to you know uh multinational conglomerate companies
that uh have tens of thousands or hundreds of thousands of employees uh and everything in between there right
and we uh are particularly focused on the Aerospace space defense um automotive and medical uh Industries and
we do quite a bit with oil and gas and Machinery as well uh as some other sectors uh but I’d say probably these
first uh five here are the uh ones that we are most involved in
okay so uh from there let’s uh actually jump into a live demo so that you can
understand how the autoing side of things works here so um this is the actual um High QA
software right here and for those of you that haven’t seen it before um what I’ve
done here is started a new part record uh within our system so we’re a database
driven software built on a uh SQL database um so this isn’t just like one
single um uh engineering tool that sits locally on one engineer’s PC uh this is
actually intended to be a uh client server model uh collaboration tool that
allows multiple people in the organization throughout quality teams manufacturing teams and uh inspectors um
QC Personnel whoever to be able to collaborate together in one environment okay uh and so uh up here and click open
and you can kind of see this here where I’m able to see a list of all of my open parts that I might have and so I can search a here by part or job uh to get
to the record that I’m working on okay and you can even see that we get into things like um ballooning tabulated
drawing so uh I’m not going to hit on that today in particular but um you can certainly check out we’ve done webinars
on this about how to balloon tabulated drawings uh for those of you that might work with those um where we can identify
a part as a tabulated master in balloon that Define the permutations
on the individual Dimensions uh and their requirements for the specific part numbers under that Master and uh then
with a single click just break that out into all of the different uh permutations of the inspection plan all
right and then each of those could then subsequently be uploaded into uh Pro Shop fairly seamlessly okay uh so for
those of you that work with tabulator drawings that probably makes a lot of sense to you for those of you that are like what’s a tabulator drawing maybe
not so much but that’s okay you don’t need it
so um let’s uh so what we have here is this drawing uh that you can see it’s interactive I can kind of zoom in around
I can pan with it um and we have a toolbar over here and this is where all of our characteristics are going to go
okay so because in addition to ballooning the drawing we’re actually extracting the requirements from uh the
2D PDF and we can do this with both um PDFs tiffs and also even uh 3D models so
we can take um uh CAD models as well uh Native CAD files from something like I
don’t know NX Creo solid works whatever it is and import those and extract uh
gd&t requirements from those models if they have uh PMI data in them okay so if
that’s something you guys are interested in certainly reach out and talk to us um I’m not going to be demoing that today but just be aware that that’s something
that we’re capable of doing okay so uh I’m going to come up here and just Auto balloon this
particular one now we can Auto balloon multiple Pages or single page uh we have a few settings here uh that we can um
use to configure the logic and how things are going to work but we’re just going to leave that as a default let
that run and we’re going to see what we get there
okay so what this is doing is it’s actually scanning the drawing and uh
recognizing where all the features are okay and recognizing what’s a dimension what’s not a dimension it’s going to add
a balloon and extract um the requirements to this table here like you just saw okay so that all happened in
about 18 20 seconds for a drawing like this uh which has 34 individual
characteristics we can see that down in the bottom here right uh so super impressive right like um if I do say so
myself um and this is something that you know anybody that’s done this manually obviously uh is taking the time to you
know Mark these up either in Adobe editor or PowerPoint or something like that we’ve seen all kinds of cases but
then the real time uh consuming piece is populating this table so you can see the amount of detail we’re able to extract
here so uh these are linked by the way these panels so if I click on like balloon 7 it jumps to balloon 7 on the
drawing and so forth here right and I have my dim editor over here on the side and so we’re pulling in the um the dim
type the requirement um if there’s multipliers we’re pulling that in here right um you
can see for this uh charact um this feature here we have three call outs
right so we have a diameter thread and true position right and there’s four instances of them and the system is able
to recognize that so it has 17.1 two and three here and it recognizes that it’s a
diameter thread a true position I have my requir all spelled out and we we can
see all of that it even knows the tolerance type right so it sees that these are just general
tolerances uh this uh true position it’s an as limit some of the ones in here are
basic dimensions and so it’s picking up on all of that based on the um uh
standard drawing formatting right and so some things that I can do with this uh we can actually take this
if we uh wanted to and split this out into multiple subcharacteristics I’ll do
that here and oh it looks like I don’t have a setting turned on so um yeah I’ll
I’ll just explain this real quick and I’ll turn the setting on later but uh you see how it broke those line items up
into um 12 individual line items right so now I’m able to actually have
17.12 3core 1 17.12 3core 2 and so on and so forth because this is actually 12
checks right so we can actually distinguish all of those uh in here um
automatically okay and the setting that I wanted to have turned on here um I might be able to jump to a different
part number that’s got that setting on is breaking out the um into individual balloons so having four balloons instead
of the one so it would be 17 uncore one two and one two 3 and four and I can drag and drop those over to the um area
on the drawing that they’re referring to so I can name these four holes effectively uh so that way way now when
I’m collecting data against them I’m able to uh see like SBC Trends or see
past fail uh even if uh related to individual holes instead of them as a
group right so having that resolution can be really significant uh if you’re dealing with really tight tolerance
features on um specifically related to like um mating features and stuff if
it’s in like an assembly or something uh that can be really significant if one hole is always causing some problems
versus it’s kind of randomly spread if there’s an issue on the part okay just
helps with some cause analysis so sorry to interrupt there Chris I just wanted to clarify something you just said uh so
you just indicated that that you can have a a setting specific to this part number but if you’re working with
another project or another part that uh has different requirements uh maybe they
don’t need to be broken out into 12 separate uh checks you can you can control that by part number it does not
have to be all one one way or the other yeah that’s actually a really good point
I wasn’t planning on getting into that side of it but that’s a very good point thanks Brian sorry sorry I didn’t mean
to interrupt no no no it’s good I I appreciate being interrupted um so uh I
I’ll explain where that’s coming from um and in doing so I could probably even modify the setting too uh but um we do
that through what we call part categories okay so part categories are a way for us to actually
templae um uh settings profiles effectively like it’s a grouping of
settings that we can templatized on specific customer requirements or maybe it’s part types or something like that
right um and so when you create a part you can pick which part category it
should be pulling it settings from and here I’ll show up here uh if we go to part categories at
the system level now okay so I’m looking at all my part categories and I can say
okay on one versus uh another right I’ll pick this like customer B here for example um these are all the settings
that I can configure uh under that part category so um the one that I was
talking about here was see under part settings I can set like okay which location is that related to what types
of decimal tables are we using uh and these two settings are the one I was talking about here whether we want to
create sub balloons for to multiply dims or if we want to show um and show the
original balloon so that’s kind of tied to it um so you may want to have those checked on or checked off depending on
the nature of your customer requirements and so on but there’s a lot of other things that we can do in here as well we
can even modify like the um uh the Aesthetics of the balloon drawing uh
maybe you want to have different shapes or colors uh on the balloon drawing depending on the customer right or or if
it’s an assembly part versus a detail part something like that or uh maybe it’s like a part that you Outsource and
and you sub out to a plier versus something made internally so that way looking at the print you can see just based on the colors of the balloons you
know what type of a part it is that you’re looking at um a lot of our customers will do things like that uh
there’s other things in here for like the sampling rules and such uh depending on how you’re using the
system uh and then even what we call PTP settings uh where we can Define u
documentation requirements and things of that nature so yeah super powerful uh feature Set uh for this came out uh for
those of you who are customers already uh and you’re like hey I never saw that before it’s because it’s a little bit new uh it came out in version 7 back in
June or so so if you’re not on that version yet you’re interested in this uh feature set definitely reach out to us
it’s not a paid add-on or anything like that it’s actually part of the core product so whatever version or package you have sorry not whatever version but
whatever package you have um this is part of that future set thanks for that
I appreciate that that’s um I do want to also point out that that’s really complimentary to how we approach the
same kind of categorizations within proshop uh where we have ways to uh
associate as well as differentiate uh between Parts clients uh system
requirements and so on so very very similar uh thinking along those terms and and you know that’s just one of the
ways that I think uh our two softwares just really work well together is we have a very similar appro approach uh to
a lot of these kind of structural um policies if you will for lack of a
better term yeah and absolutely and I think part of that comes down to just being in
the industry long enough and understanding the way manufacturing works that uh I I say this all the time
I ask like uh customers when I’m working with them um do you do you have parts
that work this way that way or some other way so you give three options and they just answer yes because they do it
all those ways there’s tons of shops that have that there’s just a huge variety of scenarios that you’re dealing with
so okay um so yeah just pointing out a few other things here um as we go on um
noticing uh kind of where we are at with time so what a typical flow here would
be um we bring the drawing in we’re doing our um initial ballooning we have a full-blown um dim editor over here on
the side uh so if there’s anything that needs to be configured here uh where we would start applying things like um
aside from checking to make sure that the characteristics are accurate that the requirements are accurate right it’s a diameter dim type what type of
Tolerance are we pulling from if it’s General that means we’re pulling from the tolerance table associated with this part um nominal tolerances are all
correct notes blah blah blah right so aside from the um specifics coming from
the drawing right we’re dialing all of that in and we’re also assigning things like the gauge category right so we have
an entire uh gauge Library um where we can track uh gauges we can have the
gauge categories um kind of selectable from the drop- down list here and so on
um we can apply what we call designators so like the criticality of the feature right it’s a critical major minor you
may have custom um uh designators that you use uh even across different
customers potentially right so um on a per job basis even you can get down to that granularity you could have unique
designators uh per part per job um that are unique to that record right and it
really depends on a combination of like customer requirements like in terminology what they call things and then what you call things internally um
because you’ll have customer critical features and then you’ll have your own like manufacturing critical features whatever you call them for your shop
okay so we’d be able to assign all those assign our sampling rules um like so we
can click and pick different uh sampling rules and logic that we want to apply here um all of this able to be uh
exported and shared um uh directly into Pro Shop okay uh one other piece here as
well I’ll go to what we call manufacturing operations so uh most of you probably are not making TurnKey
widgets um uh most shops working with Pro Shop or hyway uh they’re making
slightly more complex parts that go through multiple operations so you don’t just um you’re not just building a final
inspection plan you’re actually building in process uh inspection plans um at for
each stage of the manufacturing process typically so doing that in our system is really straightforward I can just kind
of window select or hold down control to select a couple of specific balloons
that I want to check at an operation say add operation here and there we go we have an OP we’ll
call this maybe op 50 and we’ll say it’s op 50 uh Milling or something
or or M Ruff or something like that right uh it can be anything and we can
assign a particular work cell um kind of say what process it’s linked to that’s getting into something else there
but and then we can keep adding these in here right so we can add a whole bunch of uh operation steps as needed to
detail things out now What’s Happening Here is we’re not just grouping Dimensions or assigning a label to a dim
uh we’re actually if we select the operation we’re building a unique
inspection plan at that operation step okay so we now have a balloon drawing
and customers have preferences of whether they want the balloons to say uh the balloon number with a suffix on it
for the operation some like that some don’t but you have the control over that okay uh it is kind of nice that you’re
able to see when looking at the drawing oh this is definitely for op 50 because that’s what all the balloons say right
it makes it really obvious so again up to you and your preference and how you want to set that up so once we have all
of these right we have all these uh inspection requirements that we can detail out per operation uh we’re able
to go up here and say export prosop CSV right here and that’s going to just push out a CSV file that we’ve curated for uh
Pro Shop to be able to import seamlessly on their side uh and they’re able to import that to a specific part uh in a
specific um part check table uh at each operation of the process and so if you
break out the operations here on this side and you build it this way you just import that entire um list of checks per
operation and it’ll associate them with the appropriate opts in Pro Shop on the other side okay so really
straightforward uh we we’ve historically demoed that piece of it but for uh the sake of time there’s some other stuff
that we wanted to share at the end of this session today um obviously we can do all sorts of training and get you guys up and going on how the specific
connection works okay so um I wanted to take the last few minutes
here to talk about a few things so um what we’ve gone over here are um kind of
some fundamental steps that most of our joint customers take uh to be able to balloon drawings and so on but there’s a
couple background details that we’re working on kind of making smoother and more automated um so in particular the
way that this drawing gets entered into into the system right uh so today you
would have to take the drawing you you come into high QA you say new from Wizard or new from drawing or new from CAD like I mentioned we could do 3D as
well and you have to go find that file and you generate a part record off of that and then you come in here you’re
going to say the part number that you want the part name the Rev so it’s a couple of details right it’s not a huge
deal and customers don’t mind doing this at all um but it would be nice if it was
more automated right uh to eliminate the risk of potentially having
like a typo or something like that so one of the things that we are working on right now uh and we have some prototypes
of this and we’re um soon going to be moving to the stage of deploying uh to
Beta customers for uh on-site testing is a um is a digital uh connector uh that
connects between our API and Pro Shop’s API so that there’s a seamless exchange of data uh in an automated fashion right
so as you generate Pro um as you generate Parts in Pro Shop you should be able to just automatically push those
records into high QA um there’s we’re still working out to find details but
there’s a whole bunch of options on the table um about what we’ll be able to do and different use cases that we’ll be
able to support so for example um through RPI you can have from an Erp
system uh you can actually generate the part record in Highway you can upload the drawing you can trigger the auto
ballooning process uh all automatically and mark the record as requiring review
right by somebody to come in and make sure that the auto ballooning um performed correctly you know we we don’t
profess to have 100% Accurate Auto ballooning right we just profess to be the best at it in the world but that
means like 85 90% accuracy most of the time um and you make a couple of small
um edits uh and specify things like the gauge category that you want the
designators that’s always going to be something that you’re making a decision on um as the planner
right and so you’re dialing in those pieces and then being able to just
seamlessly push a button to uh sync those records back up into Pro Shop uh
so that the um part check info gets automated uh gets populated without having to necessarily use a CSV to
import back and forth okay so that next stage in um Automation and connectivity
between the systems uh is something that’s soon approaching in the next few months here um now that we’re uh both
companies have kind of gotten to that stage from a technology standpoint uh and and having the right teams uh to be
able to make that happen Okay so that’s something we’re really excited about uh and there’s also uh for those of you uh
that may have questions there’s a bunch of other things that we’re looking to do as well there’s some scenarios where we have customers that utilize our um data
collection tools uh for inspection uh on the shop floor and so being able to sync
things like NCR records or uh syncing the gauge libraries so we can track usage history and such um and Pro Shop
can deal with the calibration um checks in the calibration history inserts on that end right so there’s there’s a
whole bunch of scenarios like that that we’re evaluating and uh we’re open to
any kind of suggestions that are anybody that’s a joint customer already that’s
saying hey it’d be really nice if you guys were able to do this we’d love to hear about that right um maybe you guys
are um seeing some needs or some value that we didn’t necessarily think of um
the other thing I’ll say about that too is uh as we are developing or building
these connectors we are uh we have a couple of companies that we’ve already identified that are using both products
who we’re going to be working with as um I guess we’ll say beta test um so we’ll set up like a a staging
server environment uh at their facility and it has like a backup of the Hua and
Pro Shop um systems on that server so that we can test with their real data
and and then move to the next stage of putting it into production right so if there’s anybody else on the call today
in the webinar that’s interested in um uh working as a beta customer to um
provide us feedback on on the connectivity and the use cases that we’re supporting and the way that we’re supporting various use cases we’re all
ears we open to uh talking with you about that if that’s something that you’d like to be a part of
okay all right so uh with that let’s Circle back here I think we wanted to
leave a little bit of time for some Q&A uh at the end of the session here so
let me pull back up oh we did want to have um sorry for
this slight break and flow here but we did have one um um customer quote at the
end of the session here I’ll leave it here U we’re sending out the recording at the end of the session it’s a little
bit of a lengthy quote but another great example of um uh a happy customer who
who very much enjoys working with both systems okay with that um we can move
into Q&A So Lisa I think you’re moderating perfect thank you Chris and
also Brian let’s get started we actually did have questions come in throughout the session um again just a reminder you
can still ask questions your Q&A tab is at the bottom of your screen a little bubble there so go ahead and type in
okay so the first question says how long does it take to import an inspection
plan uh Chris do you want to do that or should I address that yeah so I believe like importing
and inspection to Pro Shop so that’s probably something more on your side there yeah yeah okay um so uh basically
the it kind of depends the is the answer uh it could be a minute uh it could be three or four or five minutes um and and
the reason that it depends is that it really matters on where you’re starting from in Pro Shop do you already have
records that exist or are you trying to create records at the same time uh so um
you know sub five minutes easy not a problem uh but it it there there are
some flexibility and capabilities that need to be considered all at um uh all
at the same time so so again we we have different ways that we do that but it’s it’s very very fast it’s just a matter
of uh knowing where you’re starting from uploading the file picking the right
configuration there’s already uh or well once you have your system set there will
be configurations uh preset um and uh those are are um are just what you
select you review it and you import and then it’s done so very very fast even for uh you know 100 Dimensions or what
have you it doesn’t doesn’t take much much time at all great Okay add on sorry
I would just add to there real quick sorry Lisa that you know that’s only going to get faster too as we develop
the connectors to be able to make it just seamless uh seamless push button sync
uh definitely where we’re going in the future is is going to make that that faster and even more bulletproof uh
because nobody likes making mistakes so uh yeah that’s I’m really excited for that as well so it looks like there’s actually a
second part of that question it says how much time would it save to import that inspection plan versus manually inputting the
data yes I have a lot of experience with this um so a little bit of background um
when I was a project manager at our company I did not have this software I did it all manually I had Adobe open on
screen and I would bubble tag everything and I had Pro Shop on the other screen and then manually type it in uh
generally speaking I would spend probably in line of 30 to 60 Minutes
doing sort of a standard size print for an aerospace widget you know anything from say uh 40 Dimensions to 100
Dimensions now of course I did prints that were much larger but uh you know half hour to an hour of manual entry
time so that you know compare that to you know sub five minutes and that’s that’s really kind of what we’re talking
about uh and at the time I had a lot of experience so I was actually pretty stinking fast at it but it was still
very time consuming and uh looking back on it I I really wish that I had iqa because it would have saved me hours and
hours uh every week okay here’s another question do I
need to implement pro-op first and only after that add High QA or can I run parallell and connect when I’m ready
uh yeah I uh it it’s uh we’ll work in whatever way makes sense um so we’re
we’re really flexible and easy um yeah I think we’ve actually had customers on board both ways and it doesn’t really
matter one way or the other yeah yeah that’s a good question though there’s a couple uh here Lisa
that I wanted to point out from the Q&A sure I know we’re running a little short on time so we might not be able to get
to everything um but there’s
one where did it go I just missed it oh um there there was one here from
an um I’m not sure how to pronounce the name but Andre’s uh Pro Shop mentioned purchasing does this also include
supplier monitoring in performance oh yeah that’s a great question so yes
definitely um when we talk about supplier performance you will have a uh
basically a contact page where you’re able to log all of their you know
contact information and all of the connections and just sort of accounting systems and that kind of stuff um and
that supplier performance is actually done automatically for the most part uh there are several different key kpis for
suppliers uh and uh ontime delivery non-conformances and all of that again
that is evaluated right in and reported right in Pro Shop uh and and uh um men
managers and Auditors love it because it’s literally one click and the report runs and shows you what the previous
month’s performance was um so again nobody has to spend any time putting the report together it is all buil in yeah
that good question though right and I’ll just tack on to that real briefly here
is this is one of the things that’s great about you know the better together thing right of having Pro Shop in huway
because Pro Shop hears that question about monitoring supplier performance and and you have Brian’s answer to that
of monitoring things like ontime delivery and other kpis from a um Logistics and business perspective um
related to the purchase orders uh hiqa has uh some tools as well
for uh actually collecting quality data uh at the inspection level too um and
all of the submission package related even up through like something like ppap where you have PF flows fmeas control
plans and so on so so uh if that’s uh a side of the supplier management
that you’re interested in um just be aware I’m not sure how much we’ve talked about that with the um generalized uh
customer base here um but it’s something that um addressing both sides of
supplier management uh having both things together um is really
powerful yeah yeah great great I see there’s another question from Maria here uh can Pro Shop be connected with
another new shop system I suppose to answer that fully I I would really need
to know the context there uh Pro Shop is designed to to uh replace other systems
um uh there is some possibility of integration depending on kind of what we’re talking about I mean we work with
what we refer to is captive shops in meaning that uh uh there a small machine
shop inside of a larger organization uh that maybe uses an Enterprise Erp uh uh
like sap or or uh something like that um and so there there maybe some
things that we can chat about there but in general for most companies Pro Shop is designed to uh replace uh other
existing uh shop management system so again uh to really be able to answer that question I’d love to uh get on a
call uh or have you get on a call with one of our um representatives to really kind of talk about what your needs are
and and and and see if if that’s uh uh you know what does that really mean so um I’ll notate that to one of our one of
my co-workers and see if you can reach out and make that connection yeah uh there’s another one
here from Sharon um so Sharon asked is there capability to change tolerances
from processed Dimensions such as roughing Dimensions that may have
a that may have a plus tolerance that exceeds the drawing tolerance something like that uh yeah absolutely and so um
oh I think I’m still sharing my screen is that right Lisa you are indeed yes okay uh so uh something that I didn’t
quite hit on but glad there was the question to Circle back to it so when we talked about these operation steps in
here and being able to create inspection plans per op uh yes these are uh so like
dim uh here for example oh these are basic Dimensions so it doesn’t necessarily apply directly but let’s
pretend um let’s say that for whatever reason or maybe the uh um perpendicularity or uh
let’s see nope we’ll do it this way the diameter uh so let’s take the diameter for example uh let’s say for whatever
reason um if if we wanted to like have this be checked at a pre-plating
operation for example so we’re going to Plate this afterwards so I want to I want this hole to be slightly undersiz
right UMC or oversized because I’m G to end up adding uh some plating material
to it and so it’s going to uh shrink the size of that hole right and so if I needed to do that
I can edit the tolerances here or the nominal or anything about this Dimension
really um at this operation stage and that has that but that doesn’t impact
the inspection requirement at the finished operation so at the final operation step so they’re all
independently controlled so even if you have one dimension that’s checked at you know five different operations you can
five discrete um or requirements for how that dim should be checked or what the
requirement is for that dim at that each operation stage and and to add on to
that in the Pro Shop side of things uh we actually have a couple of tools in place to be able to differentiate
between internally required Dimensions uh and and reportable dimensions to your
customer so when you’re uh in Pro Shop when you’re generating a customer inspection report whether that’s sort of
a standard form or using the as9102 forms that are built into Pro Shop um
either way it can um uh there there’s a essentially a trigger to be able to pull
certain dimensions in and keep certain Dimensions out of the report so the customer gets exactly what they expect
to see but internally you have everything that you need to control again at the operation level as Chris
has mentioned that’s actually interesting brand I’m not sure if I personally was aware of that and so it
makes me wonder because we we canid ify a feature is finished or not um but I’m not sure if that’s something that’s
going out in the csb file today so maybe that’s something that we can look at oh yeah sure I can it it well that one’s a
little tricky because there is a specific setting for it so it’s it’s an optional feature for customers to be
able to decide how they want to use it um so we we’ll talk about it I suspect
it’s no problem at all yeah yeah took a little bit of a leap there but yeah yeah yeah perfect well we are at the top of
the hour um let’s go ahead and conclude with the this one final question that came in and actually I’ll address it to the both of you um it says how long does
it take to get up and running on the software well um I’ll go first here so
in Pro Shop the typical uh manufacturing company uh small to medium size so you
know once we let’s say we we we breach 150 employees or something like that uh
that that’s a little bit of a different conversation but generally speaking uh about a three to four-month
implementation time and I use the term implementation on purpose because it’s not just training uh the company and the
employees how to use the software it’s actually how to incorporate the software from managing the business uh so a
little bit more than um than just a a training session uh and we have
dedicated staff that that um that work with each company to bring them to to uh
develop that training plan and bring them all the way through based on each individual company’s needs uh so uh like
I said 3 to four months is kind of the typical uh time frame that most companies should
expect yeah and I would say from our side on the highyway implementation front uh depends on the level of
functionality that you’re putting in place and kind of the business case as well kind of like as Brian said but our
customers typically are up and running anywhere from uh two to eight weeks
somewhere in that time frame I know it’s a little bit of a spread but uh it really just depends on kind of the level
of depth that you’re looking to get into gra uh Lisa before we conclude
there is just a question by z uh does H recognize dual Dimensions Chris you can
relate to that yeah absolutely um so the by dual
Dimensions I think uh like being able to convert between uh English and Metric
potentially uh something like that and so uh yeah something that we do have
is a tool let me go [Music] into into here uh so we do have a tool
where um when you’re setting up the part uh you define the units that the part
that the drawing is originally in right so if this drawing is in English I would
have English here um but if I wanted to uh convert those to metric let’s say um
I can come up here and say show alternate units and I can actually have a drawing that’s showing the alternate units uh directly on the drawing and
also I can generate any uh reports in that alternate unit as well okay so um
kind of a seamless kind of switch um between that and a toggle back and forth It’s always calculating though at a
database level um the alternate units oh actually I don’t have the columns in here but um there’s hidden
columns uh in here that I just have turned off at the moment where it’ll show nominal upper and lower in Brackets
right and that’ll be the calculated um alternate unit uh so that’s why we’re able to do that uh from a reporting
perspective okay okay great thank you Chris and also thank you to Brian to both of you for
sharing all of this great information it’s very helpful uh we do have our contact information here on the screen
if any questions come to mind later in the day or for some reason we did not get to your question due to time we’ll be sure to follow up with you directly
following the session uh you can also request a personalized demo at our website there listed there on the screen
um this this webinar is being recorded as well so we will be sure to share that with you in the next few days thanks so
much everyone enjoy the rest of your
day