You may remember me from the PNAA conference a year and a half ago and you will certainly remember my QMA manager, Anne. At that conference, I stopped at your booth and got a presentation on your software. I was interested, but we were operating the Shoptech system at the time and were completely comfortable with it. You interested me in the additional capabilities and controls that Proshop offers. After extensive research, we made the huge decision to leave the safety of our known software package in order to migrate to Proshop. This was in March of 2020. Today, March 26th 2021, we are just completing our final inspection audit in order to get certified AS9100. The inspector just validated our software decision by his multiple positive comments over the way that the modules interact and track everything from soup to nuts. Yes, we are still learning the software and its capabilities, but our shop staff has fully embraced this software as a powerful tool in moving our company forward and the auditor’s comments solidified that belief. It made it much easier to achieve certification.

I just wanted to say that, although it was a huge decision for us to change software, I am very pleased that the software was exactly as advertised and does so much for us. Thanks for producing and continuing to support such a great product!

Pros: ProShop is in all in one tool for our business. From quotes to cash ProShop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with ProShop and it was a breeze.

Cons: A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.

Alternatives Considered: E2 Shop System, JobBOSS

Reasons for Choosing ProShop: Has all the solutions we were looking for. No customization was needed. Perfectly suited for our operation.

Pros: -Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Cons: - Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Comments (Benefits): Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Pros: This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.

Cons: This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.
Alternatives ConsideredE2 Shop System

Reasons for Choosing ProShop: It was developed by machinists for machinists. Best value.

Comments (Benefits): My company has always relied on personalities, now it relies on systems. I can control and communicate so much better with my team. They will always know what to do and how to do it.

Pros:cProShop is a very robust ERP system that is intuitive to use. The primary users of ProShop in our student-run business are high school students. They can pickup the basics of ProShop very quickly once they start using the system.

Cons: The immense amount of functionality in ProShop is actually a slight con for us, though it may be a pro for most manufacturers. The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.

Alternatives Considered: E2 Shop System, JobBOSS

Comments (Benefits): As a result of implementing ProShop in our student-run manufacturing business we have seen a dramatic increase in efficiency and less mistakes being made. We have also been able to easily adapt ProShop for use in the graphics side of our business, in addition to manufacturing and engineering.

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