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You may remember me from the PNAA conference a year and a half ago and you will certainly remember my QMA manager, Anne. At that conference, I stopped at your booth and got a presentation on your software. I was interested, but we were operating the Shoptech system at the time and were completely comfortable with it. You interested me in the additional capabilities and controls that Proshop offers. After extensive research, we made the huge decision to leave the safety of our known software package in order to migrate to Proshop. This was in March of 2020. Today, March 26th 2021, we are just completing our final inspection audit in order to get certified AS9100. The inspector just validated our software decision by his multiple positive comments over the way that the modules interact and track everything from soup to nuts. Yes, we are still learning the software and its capabilities, but our shop staff has fully embraced this software as a powerful tool in moving our company forward and the auditor’s comments solidified that belief. It made it much easier to achieve certification.

I just wanted to say that, although it was a huge decision for us to change software, I am very pleased that the software was exactly as advertised and does so much for us. Thanks for producing and continuing to support such a great product!

Pros: ProShop is in all in one tool for our business. From quotes to cash ProShop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with ProShop and it was a breeze.

Cons: A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.

Alternatives Considered: E2 Shop System, JobBOSS

Reasons for Choosing ProShop: Has all the solutions we were looking for. No customization was needed. Perfectly suited for our operation.

Pros: -Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Cons: - Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Comments (Benefits): Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Pros: This product is revolutionizing my company. These guys have done all the heavy lifting so that I can work on my business while the system works the business.

Cons: This system is very configurable. That means there is a lot to learn. Its a Marathon. It takes a lot of time to get up and running but I can already see how beneficial it will be. Even now my estimating process is totally integrated and seamless.
Alternatives ConsideredE2 Shop System

Reasons for Choosing ProShop: It was developed by machinists for machinists. Best value.

Comments (Benefits): My company has always relied on personalities, now it relies on systems. I can control and communicate so much better with my team. They will always know what to do and how to do it.

Pros:cProShop is a very robust ERP system that is intuitive to use. The primary users of ProShop in our student-run business are high school students. They can pickup the basics of ProShop very quickly once they start using the system.

Cons: The immense amount of functionality in ProShop is actually a slight con for us, though it may be a pro for most manufacturers. The sheer amount of features made it intimidating at first glance but this is the case with all ERP software I have seen. After using the software, we found it very intuitive.

Alternatives Considered: E2 Shop System, JobBOSS

Comments (Benefits): As a result of implementing ProShop in our student-run manufacturing business we have seen a dramatic increase in efficiency and less mistakes being made. We have also been able to easily adapt ProShop for use in the graphics side of our business, in addition to manufacturing and engineering.

Pros: I like that the employees on the shop floor can add information to a part for setup/part production themselves instead of finding a supervisor to do it for them. We also like that it makes folders that are linked to the part in the system so we find that we don't loose any CAD or CAM information anymore. We just started using the tool module and linking tools to parts which has been helpful to be able to order the correct tooling before the part is ready to run on the floor. Employees have said they feel more comfortable with the complicated parts having the part check information at their finger tips anytime they run a part. We are no longer looking through folders with projects in them to line someone up with work. Now, they look at their schedule for a work center and they know what to do next. It has all the information there for them to make decisions too when it comes to schedule.

Cons: The learning curve... There is so much here that some of the shop floor guys took a bit to get it figured out and how everything talks to each other. One other thing I like least about it is that it is hard to tell how many hours are available for a machining center in a certain time frame. While it lines employees up well, it doesn't give schedulers a lot to work with.

Switched From: E2 Shop System

Reasons for Switching to ProShop: It wasn't meeting our needs for a few reasons. Things as simple as making a single WO for a part that gets used in multiple places.

Comments (Benefits): We have had a great experience so far. The training was far better than what we got from our last system and when you have a question they get back to you fairly quick.

Pros: This software can manage data anywhere.

Cons: There is nothing that I like least about this software.

Alternatives Considered: JobBOSS

Reasons for Choosing ProShop: Proshop was offering more options for the manufacturing shop floor.

Reasons for Switching to ProShop: I had a long list of challenges that my current software was not doing. Proshop was able to complete my long list of requirements.

Comments (Benefits): Proshop is so easy to work with. It is truly a new partnership.

Pros: Estimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.

Con: Lacking some reports I'd like, but features are constantly being updated and added.

Comments (Benefits): The ProShop team has been great. There are there for us whenever we need them. The software has helped us become more efficient in many areas from estimating to production. We are able to keep track of where jobs within the shop and when they are out for outside processes. We have a much better handle on the actual cost to produce our products, which among other things has made us more competitive. All this and we have just scratched the surface on utilizing all the ProShop has to offer.

Pros: From the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing department has been able to buy smarter resulting in COGS reduction of +10% through the first 6 months of implementation. Shop management is able to, at a glance, schedule jobs across 30+ machines in a logical order that helps ensure we deliver parts on time to our customers. We are able to communicate with customers in real-time about their jobs and make adjustments as necessary to make certain our customer needs are met.

Cons: None. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all.

Comments (Benefits): We purchased a well-established, long running shop with a great regional reputationwith plans to grow. One hurdle in the way was the 20 year old homegrown "ERP". Don't get me wrong, it served the shop very well for a long time, but it was tired, cumbersome and built on a platform no longer supported. I came from an IT background many years ago, specifically integrating various solutions into manufacturing ERP systems and I immediately began researching all the options on the market. Fortunately, I came across ProShop, headed to IMTS to meet with their crew and came home knowing what choice I was making. The results? Completely exceeded our expectations.

Pros: We like using Proshop because it is a paperless ERP system that our employees use daily for time tracking and work orders and all info is real time. Inspection, Training and preventative maintenance are all handle in Proshop without having to have different spreadsheets or software. This has made maintaining our ISO 9001 quality system a lot easier than our old software system.

Cons: It would be nice if some of the modules were mobile friendly.

Comments (Benefits): With adding Proshop as our ERP system, it has made it to were I am able to easily see what is going on in the shop and also plan for upcoming work. Before Proshop, we were late 20% of the time on our orders due to over scheduling and materials not arriving on time to compete the project. We are now able to maintain a 95% on time delivery. This has helped us to make more money and take on more work.

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